Says it's printing, but doesn't print
Hugo Huezo
Supporting businesses with workplace digital printing and IT solutions in Australia
I AM ANGRY! And no lie, this is happening more often than not. It's always good to speak to new clients, but their experiences with #printing and #itsolutionsforbusinesses that over promise and under deliver and then leave them hanging when that contract is signed, to me, is heartbreaking. There are so many challenges in business right now, this shouldn't be one of them. The below conversion with a potential client, now client, actually happened and continues to happen.
RING RING!
Client: "Can I speak to someone about printers that actually work."
Me Sharp EIT Solutions : "Of course, happy to help - is everything ok?"
Client: ? am done with our printers, I spend more time on the phone to #technicians, booking them in to fix everything and they don't even turn up on time and when they do, it looks like they've just played a game of #afl in a polyester polo shirt."
Me: "Fortunate for us, and I'm guessing you got a recommendation, we work with businesses to increase output and take the stress out of printing and IT solutions to make..."
Client: "Sorry to interrupt, we are massively behind with our invoices, pitch documents and all things HR, the team are tired of slow printing speeds, high-cost #toner, breakdowns, connectivity... More so, we are business of people and I know the team use printers for personal work, and this is clear when they send something to print and they move faster than an #f1 car to intercept anyone hanging around because there's more of a queue at the printer than there is for the new coffee machine in the kitchen."
领英推荐
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Now this conversation went on, but nothing was new to me. Businesses simply can't just go for quick, simple and cheap when it comes to printing and #itsolutions, it just doesn't work for teams who are reliant on efficiency.
I can help avoid these scenarios. I can help save your business money. I can help your business grow - it's your call.
Hugo Huezo
Director of Strategic Solutions?,?Sharp Extensive IT