Say it Like You Mean It: The Professional Woman's Guide to Stop Second-Guessing Every Word
Deborah Riegel
Wharton, Columbia, and Duke B-School faculty; Harvard Business Review columnist; Keynote speaker; Workshop facilitator; Exec Coach; #1 bestselling author, "Go To Help: 31 Strategies to Offer, Ask for, and Accept Help"
Picture this: You're about to lead a major presentation, and you're doing that thing I call the "Professional Woman's Pre-Meeting Meditation." You know the one – where you're mentally rehearsing how to sound confident (but not bossy), friendly (but not frivolous), and authoritative (but not aggressive). Oh, and don't forget to smile! But not too much.
Is your head spinning yet? Mine too.
My client Sarah is a brilliant VP of Operations who recently told me, "I feel like I'm always either the Ice Queen or the Office Mom – there's no in-between!" Meanwhile, her male colleague Bart regularly shows up to meetings in a hoodie, talks in sports metaphors, and is praised for being "authentic."
?The "Goldilocks Syndrome": Not Too Soft, Not Too Hard...
If you're a woman in the workplace, you're probably familiar with the "Goldilocks Syndrome" – the exhausting quest to be juuuust right. Too assertive? You're difficult. Too nice? You're a pushover. Too casual? You're not professional enough.
It's enough to make you want to communicate exclusively through interpretive dance. (Note: I don't recommend this in board meetings.)
The Reality Check
Here's what I tell my clients: You're not imagining it. Research shows that women face more complex communication challenges than men. It's like we're playing the same game, but with different rules.
And the rules keep changing.
And someone hid the rulebook.
And maybe set it on fire.
But here's the good news: You can navigate this maze without losing your sanity or your sense of self. Let's break it down.
?The "Just Right" Blueprint
Power Meetings (When You Need to Bring Your A-Game):
Instead of the apologetic: "I'm so sorry, but I just thought maybe we could possibly consider..."
(This is what I call "Death by a Thousand Qualifiers")
?Or the overcorrection: "Listen up, people. Here's what you're going to do."
(AKA the “Judge Judy Approach”)
Try this instead: "I've analyzed our options, and here's what I recommend..."
(Direct, confident, and nobody had to pound the table)
The Daily Balancing Act of Team Dynamics
My client Priyanka used to start every email with "Just checking in!!!" and end with enough exclamation points to exhaust the world's supply of enthusiasm.
Now she's mastered "Confident Warmth".
领英推荐
Instead of: "Hey team!!! Just wondering if maybe someone could possibly help with this tiny little thing when you have a moment?! No worries if not!!! ??????"
(Notice the "Please Like Me" Parade?)
Try: "Hi team - I need your input on the Johnson proposal by Thursday at noon Eastern time. Let me know if you have any questions."
(Clear, friendly, and not a single apologetic emoji in sight)
The Digital Tightrope Walk
Let's talk about email, that magical place where women type "Just following up" while thinking "WHERE THE HELL IS THE REPORT I ASKED FOR THREE WEEKS AGO?"
I asked my client Eva to keep a tally of how many times she wrote "just" in emails in one day. The final count? 47. That's 47 times she linguistically curtsied in her own professional communications. (She fixed that. She's down to zero "justs" and up one promotion.)
Quick Email Makeovers:
Before: "Just wanted to circle back and see if maybe you had a chance to possibly look at my report? So sorry to bother you again! Thanks so much!!!! ??"
After: "Please review the report by Wednesday. I'm happy to discuss any questions."
(Notice how you don’t have to apologize for doing your job? Revolutionary, isn't it?)
?The "Am I Being Too...?" Checklist
Before you start second-guessing yourself, ask:
1. Would I question this if I were a man?
2. Am I apologizing for doing my job?
3. Could I say this with fewer words and exclamation points?
4. Am I trying to make someone else happy at my own expense?
5. What would Michelle Obama do? (Always a good question)
The Bottom Line
Here's the truth: You can't control other people's gender biases, but you can control how you show up. Your goal isn't to find the magical perfect balance that will make everyone happy – because it doesn't exist. Instead, focus on being clear, confident, and authentic.
Now go forth and communicate like the queen you are – no crown required, but feel free to wear one anyway. (I bought myself a tiara at a flea market last summer. Photo available upon request.) And maybe tilt it at just the right angle...
I'm kidding – you wear that crown however you want!
Learning and Development Program Manager | People Program Manager | Learning Experience Partner | 10+ Years Leading Strategic Projects and Developing Data-Driven Programs
3 周I appreciate the way you frame this issue, not as an individual flaw, but as a response to real systemic challenges. Encouraging women to recognize these habits and shift toward more direct, confident communication is both empowering and necessary, thank you for this! Looking forward to reading your piece!
Director of Public Relations for North America at Israel Ministry of Tourism | Author | DEI advocate | Story-teller
3 周Excellent article Deborah Riegel. Very spot on and insightful, as always.
Connecting people to the causes they care about
4 周Exactly. Well said Deborah. I'm forwarding it on to others.
Helping you navigate uncertainty, innovate with purpose & drive results ??
1 个月This very painfully resonates with me. I admire your strength, being able to talk about topics that are so raw and might have left scars in your career. My career is indeed full of scars, which I now proudly display as part of what makes me uniquely qualified to emphatize with broader perspectives.
I make other people’s voices heard ??Chief Business Development Officer @ Doctor Mau Informa? evidence-based health information only | I train, mentor, sponsor First-Gen | Read my stories in Ask Solenn??
1 个月Yes exactly Deborah Riegel - well done - say it like you mean it!