Saudi Vision 2030 includes process automation for business resilience.

According to data released in the previous two years, business process automation is defining the current wave of digital transformation, which began in the late 2010s and is expected to peak in the coming years. These technologies are essential for making the move from human-driven corporate processes to more automated workflows, which can stifle development and confine your personnel. Those who succeed in the approaching trend of increased competitiveness and technological change brought on by automation will play a critical role in the realization of Saudi Vision 2030.

Adopting the objectives mentioned in Saudi Vision 2030 to design a plan that not only implements automation technology but also aligns them with streamlined business processes will be a crucial component in winning this competition. To do so, managers must take a fresh look at both new and old activities, as well as the human factors and emotions that drive them.

Robotic process automation and business-process platforms are two of the most widely used automation technologies. While they have been around for a while, advances in Artificial Intelligence, Machine Learning, and Image Recognition are propelling their popularity and acceptance. Currently, software meant to boost sales conversion rates and engage consumers with little human participation is most widely used in marketing and customer-service related duties.

According to the same study, 57 percent of businesses around the world use some form of business management platform to guide policy implementation and automate business decisions like targeting a customer segment with a specific marketing message, a feature optimized in ISAR's Salesforce CRM Platform. Robotic process automation, or 'bots,' as they're known, is used at a 44 percent rate and is at the center of what Gartner calls "Hyper-automation" (paywall). A word that refers to business processes that are fully end-to-end and not just a collection of automated operations separated by silos.

Not every company has reaped the full benefits of automation, and not every company is ready for the future Hyper-automation trend. Companies who claimed success in their automation efforts did three (3) things: (1) prioritized automation, (2) linked automation with overall business strategy, and, probably most critically, (3) the preceding two projects were led by C-Suite leaders.

Businesses in Saudi Arabia that view automation just as a cost-cutting measure may miss out on its full potential, opting to automate operations that are repetitive, monotonous, or high-cost. ISAR's professionals will avoid this typical pitfall by combining deep technology expertise with extensive experience in process mining, data analytics, and process standardization. This form of comprehensive automation makes your company more robust to systemic shocks like the COVID-19 epidemic, which reduced employee participation and slashed profit margins across Saudi Arabia.

ISAR has the track record of achievement required to provide the long-term advantages promised by Saudi Vision 2030. We accomplish this by focusing on Salesforce, the gold standard in marketing and customer service automation software. We are KSA's #1 Salesforce Silver Partner, with strong expertise in deploying, customizing, and scaling the newest automated Salesforce solutions. Begin changing your company with Salesforce automation and business process optimization today to become more proactive and 'future-proofed.'

ISAR is IT solutions providers all parts of Saudi Arabia since 1992

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