“Satisfied, but concerned”: new survey brings mixed results for Oracle Database
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Rimini Street has announced the findings of their Foundry survey, “Forces Driving the Future of Your Oracle Database Road Map.” The research was conducted among more than 100 U.S.-based 甲骨文 application managers and leads, database architects, database administrators, and senior IT management.
The survey examined the strategies, underlying forces driving changes, and challenges experienced by Oracle Database customers as Premier Support for 19c comes to an end as of April 2024, followed by Oracle’s Extended Support in 2027.
Key Finding #1: Current Database Releases Meet Business Needs
Majority of participants plan to keep using Oracle Database (78%)
The survey shows that most enterprises depend on Oracle and are running a high number of Oracle instances, with survey participants averaging 182 instances.
To continue receiving full support from Oracle, organizations must upgrade, which can be both expensive and resource intensive. With 75% of the respondents reporting satisfaction with their Oracle Database investment, they have little incentive to upgrade.
Key Finding #2: Most Customers Running 19c or Earlier Face Expensive Upgrades or Sustaining Support in the Future
Most respondents (79%) are running version 19c or earlier.
The data reveals that 41% of respondents are running Oracle Database version 19c while 38% are running an Oracle database instance older than 19c. Today, the latter only receives Oracle’s minimal Sustaining Support service, while the former is scheduled to be forced to Sustaining Support by 2027.
According to the Oracle Lifetime Support Policy, Sustaining Support from Oracle does not provide new updates and data fixes, new security alerts and critical patch updates, new upgrade scripts, 24-hour commitment and response guidelines for Severity 1 service requests, among other important capabilities.
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