SAP Product Support – then and now. An interview series
Learn how my SAP Product Support organization has evolved over time – and the additional value for our customers. I was recently interviewed about this and I thought I’d share it with you. The entire content of the interview will be shared as part of an ongoing public series, with insight into ‘how we run’, and a preview on how we further improve our value of support with our next generation of support. Read the first part below. As always, I look forward to your feedback!