SAP expects 10-15% efficiency boost in via GenAI use cases

SAP, is planning to use a special kind of artificial intelligence called generative artificial intelligence (Gen AI) by the close of the fiscal year.

Under the leadership of Philipp Herzig, SAP's Chief AI Officer, the company is on a mission. They want to create smarter software for businesses. Their goal is to think up new ideas and help SAP grow in the world of business software.

SAP anticipates a 10-15% efficiency boost through GenAI. Recently featured in Economic Times, the article provides insights into SAP's innovative initiatives.

Discover more about how GenAI is revolutionizing enterprise software, reflecting SAP's commitment to delivering leading-edge solutions for businesses.

Establishment of a Dedicated AI Division

Under the astute leadership of Philip Herzig, SAP established a special department focused solely on advancing the boundaries of artificial intelligence. This strategic move underscores SAP’s unwavering commitment to leveraging cutting-edge AI technologies to deliver unparalleled value to its global customers.

Current Landscape with Nearly 30 Use Cases

SAP currently has nearly 30 different ways they're using Gen AI to make things better. They're improving customer experiences, optimizing human resources, and streamlining sales processes. Philipp Herzig highlights the great success and positive feedback from customers, showing a growing demand for AI-powered solutions.

Showcase Applications and Impact

One big success for SAP is how they've smoothly added Gen AI into important tasks like Generating job descriptions and creating interview questions in SAP SuccessFactors, their main HR software. Gen AI is also helping in other areas like keeping customers engaged, making documents faster to handle, and predicting future trends for businesses.

A Key Market and Innovation Hub-India

India holds a vital position in SAP's worldwide strategy, hosting the second-largest R&D center and the largest workforce outside Europe. Philipp Herzig highlights India's pivotal role as both a strategic market and a dynamic hub for AI innovation, emphasizing SAP's deep engagement with the local ecosystem to foster collaborative advancements.

Strategic Collaborations with AI Experts

SAP aims for top-notch AI by teaming up with top AI vendors and providers of large language models (LLMs). This teamwork lets SAP use the latest AI abilities, including language translation, text summary, and advanced natural language processing. This makes SAP's business solutions even better.

Navigating the Terrain of Private LLMs

While private LLMs can give customized solutions, they can be expensive and need a lot of infrastructure. But Philipp Herzig explains how SAP plans to use private LLMs carefully. They want to make them work better and be more scalable by using new technology.

Empowering Innovation through Gen AI Experience Labs

In a bid to foster a culture of innovation, SAP has established Gen AI experience labs, serving as dynamic platforms for employees and customers to explore and experiment with AI capabilities. These labs have emerged as catalysts for creativity, driving the generation of millions of prompts and spurring innovation across various business functions.

Adapting to Emerging Trends,Flexibility and Scalability

Philipp Herzig talks about important trends in AI. He says that there are two main types of AI,one for specific tasks and another one that can do many things but is expensive. SAP wants to be flexible and ready for new technology to meet the different needs of its customers.

SAP is working hard to make its Gen AI abilities even better. This shows how much they care about coming up with new ideas and giving great value to customers all around the world. India is becoming really important for SAP, being a key place for both business and new ideas. SAP wants to use artificial intelligence to make business software better and stay ahead of the competition.

Tecnics Integration Technologies specializes in implementing Gen AI to facilitate seamless SAP migration from legacy systems to modern versions, offering a range of services including Secure Services, AMS Services, AR AP automation, BTP, and Fiori App development. Contact us today for tailored solutions that precisely fit your business requirements.