SAP Customer Success Day for  SAP Business Technology Platform & RISE with SAP

SAP Customer Success Day for SAP Business Technology Platform & RISE with SAP

9. + 10. November 2023, Munich Urban Colab

Next in my journey as Customer Success Partner for SAP Business Technology Platform (SAP BTP), I had the pleasure to help with the organisation of our recent SAP Customer Success Day and to join onsite and support the event execution! We had a full packed agenda with amazing speakers!

Michael Bain, Susanne Vollhardt, Carsten Kress

Susanne Vollhardt was a wonderful moderator of the SAP Customer Success Day. Carsten Kress is welcoming the audience and together, they kicked off the event.

Welcome and Introduction

During his SAP Executive Keynote, Michael Bain gave away a private story about how a tour guide gives him confidence when climbing in the Rocky Mountians - and how we Customer Success Partners are our customers' guide during their journey to the Cloud as well as during their transformation to a Future Ready Enterprise.

SAP Executive Keynote about the #FutureReadyEnterprise


Sven Schweden provided insights into how SAP BTP is unlocking potential in Henkel's RISE with SAP transformation journey. In 1992, HENKEL started their SAP journey, their so called "digital leapfrog"-SAP-partnership. Today, 70 SAP BTP ambassadors and 50 SAP BTP developers form a Center of Excellence collaborating closely with their SAP Customer Success Partners, i.e., Armin Guenter for SAP BTP.

Customer Keynote | HENKEL


Nils Krugmann had his "Eyes on the Stars", when navigating Commerz Real AG 's transformation journey from hosted SAP services to RISE with SAP. A brownfield approach has up- and downsides... After a successful go live, SAP BTP showed its first additional values as simplified data access and reporting.

Customer Keynote | Commerz Real


Do you know why you should get started with SAP BTP today, and not tomorrow? Laura Hochwind from Siemens and Dr. Mojgan Kowsari from Lufthansa Technik shared their experience and insights during a panel discussion with my colleagues Jan Bungert , Duygu Serbes , and Andreas Fütterer . Value added adoption and consumption is key for our customers to be successful in the cloud!

Panel Discussion | Siemens, Lufthansa Technik, SAP


Bastian Kloiber , Director S/4HANA Transformation at Bosch Digital, has shared impressive insights into "one of the most challenging SAP S/4HANA transformations worldwide in terms of size and complexity“ - targeting 200.000 users, 250 plants, 11.000 interfaces and 700 legal entities.

Customer Keynote | Bosch


After a networking break, we conducted five SAP breakout sessions around RISE with SAP and the SAP Business Technology Platform. Breakout sessions are highly appreciated by our customers and a focal part of our SAP Customer Success Days.

Breakout Session | Enterprise Automation

"Enterprise Automation“ – Accelerate your Path to the Autonomous Enterprise. - with André Borchert and Evgenii Gorbunov

Extending SAP's Standard Solutions in a Future Proof Manner - with Anton Sch?ffmann

S/4HANA goes Mobile on SAP Business Technology Platform - with Thorsten Stephan

Gen AI powered by SAP Business Technology Platform - with Tobias Knietzsch , Jens Oliver Dirnberger , Marius Thiry

RISE with SAP-Strategy - with Vinay V

These five inspiring breakout sessions gave our customers a lot of food for thought. Carsten Kress and Jesper Waaben wrapped-up the day very well. Most got together for dinner afterwards and discussed best practises for business transformation and the "Clean Core"-Strategy. But of course, we also networked over beer and pretzel!

Wrap-up & Closing


DAY 2

The second day started with a welcome to the audience by Susanne Vollhardt , who handed over to Michael Kern , Executive Board Member & COO at sovanta . He shared during his #SAPPartner Keynote "No Transformation without Innovation! – Leading towards Success by Combining SAP BTP, RISE with SAP, and the sovanta Innovation Factory" how sovanta can support our customers' business transformation and drive adoption of innovation!

Partner Keynote | sovanta AG


The rest of the day way dedicated to hands-on experience in breakout sessions by SAP and our valued SAP Partners adesso SE, Solace, and sovanta AG.

?Clean Core“ with SAP BTP – Learn Methodology and Explore Use-Case for Side-by-Side Extentions - with Bronislaw Tultschin , Lukas Bretschneider , Jens Oliver Dirnberger , Lukas K?ser | SAP

SAP BTP Readiness Check: Ready to successfully scale on SAP BTP? Identify step-by-step the important elements for your individual SAP BTP-Center of Excellence - with Thomas Bechberger and Jakob Frankenbach | sovanta

Advantages of Becoming an Event-Driven Organization - with Dirk Oppenkowski , Solace , and Karsten Strothmann , SAP

SAP BTP as Key Enabler of your SAP (Public) Cloud Implementations. Discover hot topics hands-on - with Dirk Bamberger , Kevin Tu, Florian Lex , Ansgar Holtmann | adesso SE

Besides the breakout sessions, our customers had the opportunity to engage with our SAP Partners at their booths!

adesso SE

LeverX

Solace

sovanta


There was more for our customers within these 2 days!

In case you joined the "Innovation with SAP BTP” booth hosted by the New Ventures and Technologies team, you have learned more about some of the exciting mid- to long-term platform innovation powered by SAP BTP that could revolutionize the way businesses operate and excel in the digital age. - with Andrea Scholten , Giang Pham , Matthias Uflacker , Simon Zhai

Innovation with SAP BTP


With the AR Cube showcase, you could experience and learn more about Augmented Reality! - with the New Ventures and Technologies team

AR Cube | Augmented Reality


Do you know how many GB of runtime (SAP BTP Services "Cloud Foundry Runtime") does the SAP Sports ONE Solution require? My colleague Tim Wagner shared insights into SAP Sports ONE and FC Bayern's SAP Project. Read the story and find out how FC Bayern goes Digital with SAP; in German, we say "FC Bayern: Meister der Digitalisierung".

SAP Sports ONE


My colleague had quiet some "Virtual Reality"-fun while testing his SAP BTP knowledge! I have tried it as well and I can confirm: I am a big fan of "Gamification"! - with Hendrik Raab , Julius Seitz , Kay Patzwald

#Gamification


And of course, I took the opportunity to get together and network with our leaders, too! I do appreciate the teamwork, openess, and leadership!

with Michael Bain, Jesper Waaben, Carsten Kress


A big THANK YOU to all the SAP colleagues and our SAP Partners for making this event extraordinary! 98% of our customers, who attended, were (very) satisfied and all customers would want to join us again!

You missed the SAP Customer Success Day - or want to learn more about how SAP BTP enables your Intelligent, Sustainable Enterprise? Don't worry! We are looking into something like a

"Give Data Purpose"- SAP Customer Success Day in Prague in 2024!

Stay tuned for more information to come! See you in Prague!

Event Team

Core Event Team: Julius Seitz, Tim Wagner, Bronislaw Tultschin, Giulia De Paduanis, Neve Jackson, Susanne Vollhardt, Gledis Lushaj, Maximilian Schimmer, myself, Hendrik Raab, Andreas Fütterer , Patrizia Catarraso, and Jenna Powell (from left to rigth)

Our SAP-Partners: adesso SE | LeverX | Solace | sovanta

#SAPBTP #BTP #RISEwithSAP #FutureReadyEnterprise #CustomerSuccess #SAPPartner #IntelligentEnterprise #S4HANA









It was a great event and the Hashtag #BTPSquad had so much fun during the sessions and at their booth!

Gledis Lushaj

Customer Success Lead for Strategic & Partner Engagement BTP MEE | SAP Customer Success

1 年

Thank you for consolidating everything in such a nice article Johanna - great to see!????

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