SAP Concur and the Future of Generative AI

SAP Concur and the Future of Generative AI

Welcome to our August edition where we dive into how SAP Concur is using breakthroughs in AI technology to improve efficiency and compliance while delivering a personalized experience for users. SAP Concur is pairing these GenAI breakthroughs with our unrivaled access to travel and expense (T&E) data and long track record working with AI to create enhanced, personalized experiences that no other T&E company can provide. Find resources and more here.



The Journey to Optimization with AI + SAP Concur Solutions

SAP Concur Solutions offers AI-powered extensions that enhance financial management capabilities. Integrate AI seamlessly to optimize data capture, gain deeper insights into expenses, invoices, and event costs. Extend compliance and auditing support, amplify reporting capabilities, and streamline processes with AI automation. Download the guide here.



SAP Concur Predictions for 2024

Artificial intelligence (AI) is the connecting thread among our executives’ predictions for 2024. Although SAP Concur solutions have had AI at their core for about a decade, increasing visibility inspired by generative AI in 2023 has brought these technologies to the forefront. AI is changing how all business is conducted, and travel, expense, and invoice (TEI) management is no exception. Read the blog here (Canada blog).


Accounts Payable 2024: Big Trends and Predictions

The technology of AI?and its potential impact need to be balanced with governance and controls. AP teams will work to identify specific use cases for AI that include quantifiable objectives. They will also follow the lead of IT to establish robust protocols and standards on how AI will be used, by whom, and to what extent. Access the full report here.


Top AP Trends and Predictions Center on AI and Agility

AI isn’t the only trend affecting accounts payable. It runs through their list not only for the efficiency it can bring but also for how the technology will play out in other priorities for companies. For example, with fraud attempts at an all-time high, businesses are expected to invest more heavily in prevention, and AI can play a sizable role in detection. Similarly, supply chains are predicted to keep shifting, and with automation and AI aboard, AP teams can respond with greater agility. Read the blog here (Canada blog).


Finance Forward Podcast: How AI is Shaping the Future of Financial Professionals

Nathanael LHeureux, Chief Solutions Ambassador at Oversight, joins host Jeanne Dion on to explore the pivotal role of AI in revolutionizing financial functions and empowering professionals to excel in their roles. They discuss key questions surrounding AI's impact on finance, including how AI is transforming financial functions, how professionals can become AI champions, and how individuals and organizations can embrace AI to elevate their contributions and drive business success. Listen to US Podcast/ Canada Podcast



AI-Powered Accounts Payable: The Next Frontier in Efficiency

As CFOs are actively seeking a workforce with AI skills, it may be time to assess if AI is right for your organization, especially in functions like accounts payable (AP). Imagine using AI to handle tasks like collecting invoices, ensuring precise data entry, streamlining previously-paper operations all for an improved accuracy, and optimized financial management solution. Download our document here.


How Purposeful AI Use is Building Better Businesses

It’s easy to get distracted and overwhelmed by the hype around artificial intelligence. However, if you can cut through the noise, there’s real value to be found in purposeful AI use. The promise of such technology is that it frees up staff from repetitive manual tasks, enabling them to spend more time on purposeful and value-added pursuits. These include activities that drive strategic growth, but also in areas such as environmental, social, and governance (ESG) priorities. Get our eBook here.


What AI and ML Can Do in the World of Travel, Expense, and Invoice Management Today

Discover how Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing travel and expense management with our concise tip sheet. Explore 14 cutting-edge solutions designed to enhance efficiency and compliance. Download our tip sheet here (Canada here).


Artificial Intelligence, Real Solutions for Business

For nearly a decade, we have been infusing AI and machine learning into business solutions like ExpenseIta, Verify, and Invoice Capture. For us, technology is part of a commitment to innovation and meeting and anticipating business needs. SAP Concur has built the foundation and critical judgment to assess advances like generative AI and the opportunities and promises that large language models including Claude, Bard, ChatGPT, and others present.?In this exciting but uncertain time, SAP Concur brings two critical advantages to the table:?

  1. AI track record of building business solutions that serve purpose.
  2. Rich customer data – fueled by our 49.4% market share in travel and expense management software on spending policies, preferences, and compliance.??

Together they produce relevant, reliable, and response results.??Download our white paper today (Canada white paper).


CFO Insights: Why Finance is Ready for a Breakout Transformation with AI

“Everyone is talking about recent advancements in AI and trying to find a way to leverage it, but finance leaders have a responsibility to help their organization and business understand how AI can be applied in ways that are truly impactful for employees, customers, and other stakeholders.” – John DiPlacido, CFO, SAP North America

In our conversations with finance leaders worldwide, finance processes – including travel and expense (T&E) – emerged as a prime area of transformation with generative AI, and here are the 3 core focuses. Learn what these are and download our white paper today (Canada white paper).


People, AI, Automation: How to Improve Expense Report Audit

With AI-infused audit solutions, you can cover every report, with the technology doing the heavy lifting and, learning as it goes, finding the exceptions. Experienced auditors can then use their skills and company knowledge to address unresolved exceptions. Still, getting the most from the audit process requires more than applying people and technology. Keys to gaining efficiency and compliance include understanding how audits can improve spend management and drive growth, recognizing what both technology and humans do best, and knowing best practices involving when, what, and why to audit. Read our blog here (Canada here).



Invoices Meet Their Match with AI

In our latest white paper, we discuss the challenges of accounts payable today, AI’s involvement in invoice processing and its impacts on accounts payable teams, and the great benefits of combining human expertise and technology.? Learn more about how to use AI to gain insights, improve efficiency, and close the talent gap in accounts payable.?Get the white paper here.


Leveraging Generative AI for Revolutionizing Travel & Expense Management: The SAP Concur Approach

Wondering how SAP and SAP Concur are leveraging generative AI to revolutionize spend management? In this video, Rahul Vig, Senior Director of Product Management at SAP Concur, demystifies the concept of AI and discusses its role within today's organizations. See the interview here (Canada here).


How AI Travel Planners are Revolutionizing Business Travel

AI travel planners leverage cutting-edge technology to analyze vast datasets and offer personalized travel recommendations. Continuously learning and adapting, these AI-driven algorithms connect travelers with experiences they'll love based on real human feedback. Learn how you can use AI for your business travel planning. Read our blog here (Canada blog here).


Sixth Annual Global Business Travelers Research Report

The latest SAP Concur research surveyed 3,750 business travelers across 24 global markets, exploring the challenges faced by today’s business travelers such as increased travel disruptions, geopolitical concerns, and corporate restrictions on travel freedoms. It also provides travel managers insights into how travelers perceive critical topics including artificial intelligence, equal opportunities in travel, sustainability, and work-life balance.

Amid these challenges, artificial intelligence (AI) may offer solutions:

  • 91% of business travelers are open to AI-enabled options for booking travel.
  • Travelers express interest in AI-powered automation for wellbeing and safety guidance (37%), visa and documentation support (37%), expense capture and reporting (37%), and sustainable travel options (37%).

Download the full report here (Canada report here).


Now Available - Unleashing AI: Supercharging Compliance with SAP Concur

Join SAP Concur AI & Compliance experts, Dmitry Babayev, Bill Becker, and Kshitij Wadhwa to go beyond task automation and explore how AI can offer you a deeper understanding of your organizations spending behaviors, help you spot policy deviations early, and equip you with sophisticated analyses for smarter decision-making. Access our webinar today.

Thanks for reading and sharing our newsletter and we'll see you next month.

The SAP Concur Team

Rizwanah Abdul Latiff

Administration & Clerical | 5+ Years Experience

2 个月

Hello SAP Can you please help me as I am interested to become an SAP consultant in concur.I have good experience in Travel and expense but never got the chance to work as implementation. How can I do certification?

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Stanley Yip

Learning Designer + AI | Manager | PhD candidate

6 个月
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Srishty Jain

Expense Configuration & Implementation Specialist | Enhancing Travel & Expense Efficiency”

7 个月

Hello SAP Can you please help me as I am interested to become an SAP consultant in concur.I have good experience in Travel and expense but never got the chance to work as implementation. How can I do certification?

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Tuan Pham

Senior Control Engineer

7 个月

My company ex company GE and current one both are using SAP Concur to manage employee travel and expense cost. It has been well for over 12 years . However, this year i am facing delay , audit in all of my expense report. I using company card and got a transaction as low as 0.6 CNY ~ 0.8 USD. SAP Concur audit and reject the Chinese government Receipts. It has been over 1 weeks of create support case, with back and forth communication. I think it is very inaffective, time wasting and unreasonable to detect and audit such amount. Not sure if it is from the AI or the way Audit team works. It should improve ??

Exciting insights on SAP Concur’s use of AI to boost efficiency and compliance! We’re at the forefront of AI-driven solutions that can enhance these capabilities even further. Our expertise in AI-driven data annotation and labeling ensures your models are powered by the most accurate data, driving better outcomes. Discover how our services can take your AI initiatives to the next level.

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