Sample Size of One: The Rose Negotiations
Shrutin Shetty
Using behaviour, innovation and design to help create better consumer products.
The Replication Crisis is an ongoing crisis where it has been difficult or impossible to reproduce findings of scientific studies.
The field of behavioural science too, has had its challenges with replicating past research findings. Some years ago, peer-reviewed scientific journal, Nature Human Behaviour, attempted to replicate 21 social and behavioural science studies published in the top peer-reviewed journals, Nature and Science. It could replicate only 13. Other such studies conducted too, resulted in disappointing results.
Is it surprising if behavioural science and behavioural economics research findings are difficult to replicate? Till recent decades, many studies were undertaken by professors on captive university students; a long shot from representing world diversity. Findings from one country could throw up different results in another country based on many variables like the history of that nation, recent and current economic progress, poverty levels, trust levels, level of ethics in government, enforcement and business, among other factors. We see diversity even in our interactions with foreigners on social media.
And yet, we as humans, are always trying to find a simple common denominator. A thumb rule. A recipe or formula that we would like to think would apply to the world population.
Instead, what if we looked at behavioural science endeavours the other way around? Why struggle to have larger and more diverse sample sizes to represent world diversity and improve study accuracy? Instead, what if we started with a simpler sample size? One that we are more sure of, and that offers more accurate data points. What if we start with us as individuals? The observations, feelings, rationale or reactions of the individual (hence ‘Sample Size of One’)? And from there, cautiously see if and to what extent, it applies to other individuals or groups?
Whenever we experience a situation, we could try and assign values to various parameters. Then, similar situations created for others in other parts of that city, country or the world, would give us more data sets. We could then look for a single line passing through diverse cultures, or spot similarities in diverse groups. Similarities in similar groups from contrasting countries too? Or not.
What we will have, is readings across these situations or experiments across countries and cities. At present, if an experiment with a sample size of 10,000, finds 70% respondents behave a certain way in a scenario; we extrapolate it and believe 70% of world population might behave in a similar way.
Instead, what if we had that scenario, but had different data sets for different locations? That way we might find clearer patterns (there goes the human in me again) among groups in diverse cultures where a certain improvement intervention might respond similarly to another one which had similar outcomes from an experiment.
This thought occurred to me during a recent festival and an interaction with a flower woman in the market. Here’s the story.
Sample Size of One: The Rose Negotiation
My family is a bit religious. During Dussehra puja a few weeks ago, I was back at the market, buying flowers and fruit.
A woman in the market has a flower stall and sells bouquets. I always buy roses from her. On regular days, a rose costs INR 10. On festive days, she sells them for either INR 12 or 15.
I asked her how much for one.
“INR 15”, she smiled and replied, “but you can have them for INR 12. How many do you want?”
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I asked for ten. Like always, I asked her to cut them to a particular length. I said I’ll pick up the other stuff on my list and come back for the roses.
Back at her stall 15 minutes later, she said the total was INR 150.
I said, “but didn’t you say you’d give them at INR 12 a piece?”
Now she seemed confused, like she had goofed up the prices.
In the past too, I have always paid her the full price, whether she offered a discount or not. After all, these vendors pay a premium to buy flowers during special occasions. And on that day too, I had intended to pay her the full INR 150 either way.
But there’s the funny thing.
When she first offered a discount and later forget about it, I felt a mild disappointment or something. And it is possible others might have felt the same way in that situation. It is odd, since I was ready to pay full price, right? A loss aversion of sorts.
Trying to quantify my feeling on a Disappointment-Delight scale [-10 to +10] (-10 being very disappointed, 10 being very delighted), I got:
Despite my intended payment amount and her final quote being the same, my delight level dropped from a 9 (in pt. 4) to probably a 3 (pt. 6).
-End of story-
What do you think? Could experiments/ experiences like this one, experienced by a single person, be then gauged on a list of parameters for other people in the same city, country, and in other parts of the world? The objective not being to find a single global thumb rule or measure (like 70% or 8/10 on delight). But rather, to see how different groups of people fare on each such experiment/ experience. It need not be a labour-intensive effort. Data could be crowd-sourced.
Could this approach be a little less presumptive and a little more accurate than prevailing forms of research studies?
Read about a possible alternative solution that I propose, here.
Experience Design I Environmental Psychology & Interior Design I Property Management I Behavioral Science, UX & CX Enthusiast & Advocate I Agile Student
3 年I love the rose story?? You were planning on paying more anyway but asked for the discount, so you could give her a tip of sorts. You wanted the authenticity of a nice surprise. You were anticipating the joy that comes with gift giving. Somehow in the fumble of the confusion it killed the magic. The act of giving something extra was supposed to be spontaneous-and it failed. These types of experiments of one are the way forward. Shrutin Shetty thanks for posting.
Innovation Catalyst | Co-founder@ EasyProblemSolving
3 年Interesting premise Shrutin
Growth through Business, Culture & Foresight Strategy | Advised 150+ European startups on India-entry strategy | Founder @ Le Monturé Strategy
3 年Shrutin - you have raised a very interesting point. This is becoming all the more critical when these findings are deployed in developing algorithms. A 'one size fits all' approach is becoming passe and the approach of what happens in one part of the world can be applied to the other part in the absence of any credible data. Sounds fair, but that's where the issue lies. It can become more of a starting point and a further study can be designed keeping in mind the demographic mix & related variables. This can help in ironing out the concern areas & improve the degree of confidence of applying the findings. This is what I practice across various research & strategy projects that I work on. What do you think about this approach?