SalesTechStar Daily Newsletter

                                                  Trending News        

Everstage, the leading sales performance management platform, raises $30M Series B led by Eight Roads Ventures

In an era where sales performance can make or break a company, the tools used to manage and motivate sales teams have never been more critical. Yet, traditional approaches to sales compensation often fall short. Everstage, the leading sales performance management software for enterprises worldwide, is changing this narrative. The company announced that it has raised $30 Million in a Series-B funding round led by Eight Roads Ventures, with participation from existing investors, Elevation Capital and 3one4 Capital. This investment brings Everstage’s total funding to $45 million. Read Now...........

NovelVox, The Leading Contact Center Integration Provider, Expands Its Integration Library to Include 100+ Applications

NovelVox, a leader in contact center integrations, is expanding its integration library with exciting new solutions for ACDs and other contact center platforms across the industry.

Integration is at the core of the contact center industry. Combining two disparate systems to help improve operational efficiency and automate routine workflows. And NovelVox, besides having its own set of advanced contact center optimization tools such as Agent Accelerator, CTI Connector, NVDesk, and CXInfinity, has been the leading integration provider in the industry for the past 16 years. Read Now.............

Must Read: SalesTechStar Interview with Mark Schopmeyer, Co-founder and Co-CEO of CaptivateIQ

Callvu Partners with ArenaCX to Revolutionize BPO Call Center Operations with Digital Micro Apps

Strategic collaboration equips Business Process Outsourcing (BPO) providers with Callvu’s Digital Micro Apps, which are built for modern call-centers.

Callvu , a pioneer in digital customer engagement and workflow automation, is proud to announce its strategic partnership with ArenaCX, the premier marketplace for customer service outsourcing. This collaboration equips Business Process Outsourcing (BPO) providers with Callvu’s industry-leading Digital Micro Apps, which are purpose-built to contain more calls and automate agent workflows to meet the evolving demands of modern call-center operations. Read Now.............

Returned.com Launches Revolutionary Return Management App in Apple App Store

Effortlessly track, manage, and return your purchases all in one app.

Returned.com, an innovative startup transforming the online shopping return process, announces the launch of its mobile application in the Apple App Store. This groundbreaking app promises to revolutionize the way consumers handle returns, making the process as seamless as purchasing.

“Our app eliminates the frustration of tracking policies, searching for receipts, and dealing with customer service chatbots,” says Paul Lin, CEO of Returned. com

Read Now........

Capacity Transforming Customer and Employee Experience AI

AI-Powered Support Automation Platform Acquires Lucy, Envision and Linc, and Announces?$26 Million?Series D Funding Round

Capacity, an AI-powered support automation platform, is proud to announce transformational growth as it continues to help brands automate interactions with customers and team members. Capacity has acquired Lucy, Envision and Linc, bringing the company’s total number of acquisitions to eight in less than two years. It has also announced a more than $26 million?Series D funding round and expansion of its leadership team. Read Now............

Episode 214: Balancing the AI, Automation and Human Connect in Revenue and Sales, with: Shane Evans, Chief Revenue Officer at Gong

                                                   Guest Insight        

Leveraging Brand-to-Brand Partnerships in the Booming Subscription Economy

By Stephanie Appel , Customer Success Lead, Awin Global