Salespeople... Stop Boring Your Clients!
Larry Levine
In a world of empty suits, I’m leading a movement of authenticity, integrity, and trust inside the sales profession
"Are you bored with life? Then throw yourself into some work you believe in with all your heart, live for it, die for it, and you will find happiness that you had thought could never be yours."
Dale Carnegie
Raising the bar, going above and beyond... What has happened to the "icing on the cake" sales experiences?
Attention to everyone in sales...
What kind of memories and experiences are you creating for your clients?
Let's take a moment and investigate the dictionary.com definition of boring...
Now, think about your clients... What types of discussions are you having with them? What types of experiences are you creating for them? How would they describe your conversations with them?
B2B means Business to Business, not Boring and too Bland
The sales world continues to swim in deep the red ocean. On one side of the coast, we can call this mediocrity and on the other side of the coast we can call this indistinguishability.
Learn to swim in the deep blue ocean called sales professionalism, and watch what happens to trust, loyalty and consistent repeat business.
How many of you are you making your clients yawn? What's even worse is how many are just ignoring you?
At this very moment in time...
How many in sales and leadership would even know if their
clients are bored with them?
Believe me or not, many of your customers have been lulled into a sense of boredom. For some, they have been doing business with you for so long that they become numb to the experience, and they settle for?boring.
Then one day a shiny new sales professional comes along that pays attention to them, listens to them and delivers an "icing on the cake" experience; helping them realize they have options.
"Boredom is the root of all evil – the despairing refusal to be oneself."
Soren Kierkegaard
STOP BORING YOUR CLIENTS
Boring sales reps sell products. Sales professionals sell experiences.
Boring sales reps believe they really know their clients. Sales professionals dig in and learn as much as they can about their clients.
Boring sales reps have nothing new to add to their clients because their talk is product centric. Sales professionals consistently provide new ideas, new insights and continually strive to help their clients do better business.
If you’re not careful and client centric, it’s easy to fall into habits that deliver client disinterest.
Sales professionals breathe life into their client relationships.
Innovative, insightful and inspirational sales professionals dedicate themselves to newness.
It's this commitment that keeps their clients coming back for more and referring them more often to others.
BORING SALES REPS FOCUS ON TRANSACTIONS
Boring sales reps focus their attention on simply generating the next sale. On the flip side, a sales professional focuses on building long-term client relationships.
A transactional mindset and the associated behaviors can be felt by your clients. I promise at some point you'll be replaced by a better transactional conversation.
领英推荐
Boring and transactional oriented sales reps provide no reason for their clients to remain loyal.
How likely will they do business with you again if you continue to deliver a transactional type of experience?
"Boredom is only for boring people with no imagination."
Tim Tharp
Are you putting your imagination to work in delivering an outstanding client experience?
BORING SALES REPS LACK VISION
Uninspiring sales reps lack vision, clarity and breathe no value into their lifeless relationships.
Sales professionals have an inspiring vision fueled by?emotion. This vision lights a fire within their clients that ignites passion, creativity and collaboration.
A consummate sales professional continually evaluates themselves to improve their results and to become better at what they do?
Boring sales reps struggle to clearly define themselves and their vision.
If you are struggling with clearly seeing and casting your vision, then it will become difficult to help your clients navigate to business betterment.
BORING SALES REPS ARE NOT RELEVANT
Boring sales reps wrap themselves up with self-delusional thoughts regarding how much their clients love them.
Furthermore, the relationships that many in sales believe they have with their clients is not nearly what their clients believe it to be.
To be relevant you need to understand their wants, needs, tensions, desires, and aspirations. You see, uncovering all of this takes some work and dedication.
In today's sales world, relevancy is not an option.
Boring sales reps struggle to answer:
EDUCATE, ENGAGE & EXCITE
In an environment that is becoming increasingly competitive, you must focus on building meaningful relationships with your clients.
Let's face reality, your clients have choices.
What are you doing to engage and build community with your clients?
Allow this quote to sink in...
"Bore, N. A person who talks when you wish him to listen"
Ambrose Bierce
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully?committed to helping your sales team integrate social aspects and heartfelt strategies into?your?current sales process?to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it.?You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.?
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.?
With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on?LinkedIn,?Twitter,?Facebook?and on my podcast by clicking on?Selling from the Heart.
Sales and Marketing Specialist
3 年Great piece!
Life is better with a Guide. Special Needs Parent and Fanatic Fly Fisherman. Helping business owners love their business and their life through value acceleration
3 年Larry Levine - Selling From The Heart you got it right.
Training Sellers to Master LinkedIn & Sales Navigator to Close More Deals ? Mod Girl? + Luminetics Founder ? I've Spent the Last 18 Years Obsessing Over Digital Marketing & Sales ? Midwest → West Coast ? Nomad
3 年I agree Larry Levine. Great share. The key is talking to your prospects like you would a friend. Would you really bore your friend to death with a lame presentation or would you find a way to help them first? Of course you would help them first, not pitch them your product. That is how modern sales reps approach the situation. From a genuine sense of giving value without the expectation of receiving anything in return. And doing it in a way that excuses excitement and empathy, so your prospect sees you as a trusted resource trying to help solve their problems. Not a lame sales rep who only cares about hitting quotas.
IF IT'S TOUGH GIVE IT TO US – Global Search for Transformational Board Directors, MD/CEOs/CXOs. Crafting careers , Mentor, Seasoned Sales Veteran , INTERVIEWEE skills
3 年Good one Larry
Should have Played Quidditch for England
3 年I find it amazing that salespeople seem to think everybody is going to be amazed with the brochure they just shared!