Salesforce for Success Newsletter

Welcome, Salesforce for Success readers! Enjoy self-help content, valuable Salesforce Success tips and the most recent product features.

In this edition, we'll unpack the latest from the world of AI+Data+CRM+Trust, Dreamforce, Salesforce Maps, Reports & Dashboard, Screen Flows and other exciting topics. Stay ahead of the curve with the latest from Salesforce &?and don't forget to subscribe!

Chief Scientist for Salesforce AI Offers a Glimpse into the Future of Generative AI

Nearly 7 in 10 workers say generative AI will help them better serve customers, so it’s no wonder companies are clamoring to understand how they can use the technology to their advantage. Silvio Savarese , Executive Vice President and Chief Scientist for Salesforce AI, leads an AI Research team that aims to push the boundaries of generative AI and understand what the technology can do – without compromising trust.

5 Steps to Prepare Your Organization for Generative AI

Learn how Salesforce uses Generative AI to create personalized experiences at scale.

We are thrilled to share some electrifying news from the Salesforce Customer Success Team! Dreamforce 2023, the world's largest technology event, is just around the corner, set to take place from September 12 to 14 right in the heart of San Francisco. This isn't just another tech event; it's your pathway to success.

Save the Dates:

??? September 12 - 14, 2023

?? San Francisco

? Why Dreamforce 2023 is Unmissable:

?? Innovation Redefined: Dreamforce is where innovation meets excellence. This year, we're putting the spotlight on YOU and your achievements. Get ready for an immersive experience like never before.

?? Expert Insights: Engage with industry experts and thought leaders who are ready to empower your journey. Their expertise will be at your disposal, helping you pave the way to success.

?? Cutting-Edge Tech: Dive into the latest innovations in AI, data, CRM, and trust. Discover how these transformative technologies can reshape your business for the better.

?? Unlock Your Full Potential: Dreamforce is your key to unlocking the full potential of Salesforce. Explore a treasure trove of insights, resources, and solutions that will catapult your business to new heights.

Are you ready to explore the exciting sessions and events at Dreamforce 2023? Here's a sneak peek at some of the must-attend highlights!

Customer Success Keynote: Maximize ROI with a Path to AI

Don't miss the Customer Success Keynote! Learn to unlock the power of AI for your business with Salesforce. Level up your customer success experience with experts in AI + Data + CRM + Trust at #DF23!

Special Guest Speakers:

Prakash Kota , Senior Vice President & Chief Information Officer, Autodesk

Brad Lightcap , Chief Operating Officer, OpenAI

Evan Decker , Senior Consultant, Global Salesforce, Slalom

Hosted by:

Jim Roth, President, Global Customer Success, Salesforce

Shally Bansal Stanley , SVP, Professional Services Global Delivery, Salesforce

Tara Ridley , VP Alliances & Channels APAC, Salesforce

Lynne Zaledonis , EVP, Customer Success and Partner Marketing, Salesforce

??Sept. 12

?4:15 p.m. PT

Join in person?? https://sforce.co/4624cF4

Salesforce+?? https://sforce.co/44LgikC

Salesforce Customer Success ~ Success Plans

Get personalized, proactive guidance and support from Salesforce experts. See how a Signature Success Plan can work for you at one of our DF sessions.#DF23

Pro Tip: Use Agenda Builder to save your favourite upcoming sessions?? https://sforce.co/3PsShdT

Customer Success Trail Map

Learn how to maximize success with Salesforce at our #DF23 sessions. This trail is your guide to harnessing the power of Salesforce and its innovative solutions. We're dedicated to helping you achieve your business goals and thrive in today's dynamic market: https://sforce.co/3Eu12y1

DF 2023 Perfect Day Guide - Salesforce Professional Services

We've put together this helpful guide so you can make the most of your Dreamforce experience. Plan out your session lineup like a pro today!

Get Salesforce certified at Dreamforce

You know you've got what it takes. Now, show the world. Become a #CertifiedPro at #DF23

?? The cost of one exam is included in your onsite DF registration

?? Certification seating is limited and is first come, first seated

?? Only Salesforce certification exams will be offered

Come prepared: https://sforce.co/3EsXLyT

Maps Screen Flow Limitations

Did you know when using flows and or lightning web components in Maps, there are limitations that fall outside of the Maps product that will hinder certain functionality? Find out more here.

Customize Reports and Dashboards

Dive in and learn how to set up reports and dashboards to deliver information to your users in the ways that work best for them:

Our monthly newsletter also features valuable insights and updates from our?Trailblazer Community?members, always keeping you one step ahead and growing your Salesforce knowledge.

Current Stage Duration for Opportunities

??A big shoutout to our Answers Leader, Divya Chauhan ??, for a fantastic article on the "Stage Duration Field" that displays the number of days an Opportunity has remained in its current stage.

Check it out now?? https://sforce.co/3sGnilI for more insights! ????

How to Enhance Lookup Relationship

??Kudos to our Answers Leader, Maham Hassan ??, for an exceptional write-up on "Enhancing Lookup Relationships".

Check it out now?? https://sforce.co/44BNviw to explore and learn more! ????

Create and Assign Page Layouts

?? Hats off to our exceptional Answers Leader, Meghesh Shenoy ??, for crafting an absolutely incredible 60-second video tutorial on the fascinating topic of "Creating and Assigning Page Layouts"! ?????

Dreamforce is right around the corner, and we're excited to hear from you! Are you planning to attend this year's Dreamforce? Have you already reserved your spot for the Customer Success Keynote? What's sparking your enthusiasm for Dreamforce this year? Feel free to share your thoughts in the comments section below!

Stay up-to-date with the latest Salesforce innovations by following us on ?LinkedIn, Twitter,?Youtube?or visiting us at?Salesforce.