Salesforce Marketing Cloud vs Pardot

Salesforce Marketing Cloud vs Pardot

Pardot is a B2B marketing automation tool designed to help businesses manage campaigns, engage leads, and drive sales. Rebranded as Marketing Cloud Account Engagement in 2022, it remains a part of the Salesforce ecosystem. While primarily focused on B2B, Pardot can also be useful for certain B2C companies.?

Alongside Pardot, Salesforce offers Marketing Cloud, a powerful platform for B2C companies to manage complex, multi-channel marketing campaigns. However, Marketing Cloud, now known as Marketing Cloud Engagement, is also highly effective for B2B organizations.?


Salesforce Marketing Cloud vs Pardot: Difference, Strengths and Weaknesses

While Pardot and Marketing Cloud share many similar features, each service offers unique capabilities that differentiate them and make them suitable for different types of businesses.?

??Let’s take a closer look to see which one is the best fit for your needs!?


  • Difference #1?– Buying Cycle?

Pardot is ideal for companies selling high-value goods or services, where multiple stakeholders are involved in a longer decision-making process. This is why Pardot is often positioned as a B2B marketing tool. In contrast, Marketing Cloud is better suited for businesses with lower-value goods or services that have shorter sales cycles and a higher volume of customers and sold products.?


  • Difference #2?– Industries

While Pardot is ideal for companies offering professional services, such as software development or financial services, Marketing Cloud is better suited for industries like retail, travel, and beauty.?


  • Difference #3?– Technology

Pardot is designed as a “What You See Is What You Get” tool that a certified Pardot Specialist can manage in a standard setup. In contrast, Marketing Cloud offers a range of ‘Builders’ and ‘Studios,’ some of which require specialized expertise, with more complex data management compared to Pardot. However, the assistance of a Salesforce partner is necessary in both cases.?


  • Difference #4?– Capabilities?

Pardot specializes in lead routing, automated campaigns, and prospect engagement, whereas Marketing Cloud provides a broader suite of integrated tools for managing customer journeys, email, social media, web personalization, and data analysis.?


  • Difference #5?– Channels?

Marketing Cloud Engagement offers extensive cross-channel capabilities through modules like Social Studio for social media, MobileConnect for SMS, and Advertising for display ads, supporting comprehensive marketing strategies. In contrast, Pardot primarily focuses on B2B lead management and places less emphasis on channels such as SMS and display advertising.?

Now that you understand the key differences between?Salesforce Marketing Cloud?and Pardot, it’s evident that each tool has its strengths and weaknesses. Exploring these will help you determine which one best meets your business needs.?


??What Are the?Pros?of Pardot??

Integration with Salesforce CRM Your team has access to prospect and lead information captured in Pardot.??

  1. Smart workflow?? Click-and-drag interface for easy campaign setup with further detailed analysis.
  2. ...

??To know more, read the full article: https://routine-automation.com/blog/salesforce-marketing-cloud-vs-pardot/


Polina Kormilitsyna

Content Marketing Specialist

2 个月

I opened the link to read the whole article and was surprised to learn that both Pardot and Marketing Cloud are versatile enough to be used effectively in both B2B and B2C environments. It's surprising how these platforms cater to such diverse business needs, from targeted lead nurturing in B2B to comprehensive customer journeys in B2C.

Lindsey Schweigert

Salesforce Evangelista

2 个月

I have extensively used both solutions for years. Partdot is essentially the 100 pound gorilla of marketing platforms and can pretty much do it all but fittingly comes with a high price tag whereas marketing cloud is more like it’s lighter version with less functionality but ideal for smaller companies, as it cost a quarter of the price but with all the functionality they need. Pardot is overkill for smaller or I’d even venture to say medium size companies because it requires both an IT dedicated resource and also a marketing dedicated resource. It is also not plug-n-play like they advertise at Salesforce sorry guys but it’s true and here’s why: You must have an IT resource set up the grading and scoring functionality in order for it to work at its optimal potential and most marketing folks don’t have the expertise technically to do that.

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