Salesforce has been recognized as a 2023 Gartner? Peer Insights? Customer’s Choice for Digital Commerce

Last week we learned that for the second year in a row, Salesforce was recognized as a Customers’ Choice vendor for 2023 in the digital commerce category on Gartner? Peer Insights?. I think that is something that the @Salesforce Commerce Cloud team should be particularly proud of because of what it says about our business.?

Of course we are always working towards gaining greater visibility and the utmost respect from our analyst community, and we work hard to remain a Leader in the Gartner Magic Quadrant? for Digital Commerce year after year (for seven consecutive years, in fact). But, for us the Customers’ Choice distinction exemplifies that the most important people to our success, our customers, believe we deserve this recognition as well. This distinction shows that they are happy to work with us, they are happy with what they’ve been able to achieve with our help, and we are doing our job in bringing to them incredibly useful tools to build superior commerce experiences with efficiency and ease.?

A few of my favorite customer quotes from the Gartner Peer Insights site include:

“Salesforce has been an excellent platform for us and a key part of our success. The platform has allowed us to build any capability we desire. Also, it is extremely stable, even during our peak sale events." - SVP of Digital Commerce, Retail Industry

“Salesforce B2C Commerce Cloud is simple to use, offers wide range of functions, and allows for the completion of numerous tasks a single platform. It offers incredibly intricate and challenging encounters and exceedingly adaptable. It has the appropriate mechanisms and tolls for automating, separating tasks, moving tickets, and tracking objectives. It is a reliable and string system that can readily manage various settings, languages, and nations. it is without a doubt among the top tools in the system for facilitating communication. The company and the employees both receive significant value additions as a result." - Software Engineer, Media Industry

“Clearly the most capable e-commerce platform I have ever worked with. It offers both lot's of out of the box features, as well as much room for own customisations to fit your own needs." - Ecommerce Manager, Retail

We’ve put a great amount of effort into building out solutions such as Salesforce Payments, Composable Storefront, and OMS that enable businesses to maximize revenue while cutting back on costs. And we work alongside a wonderful ecosystem of partners who continue to build innovative solutions for our customers, like the new composable commerce packages from Astound, Capgemini, Deloitte Digital, DEPT?, Valtech and Uniform to accelerate time to value and increase conversion rate – ultimately, making it easier than ever for commerce organizations to offer customers the experiences they have come to expect in real time. By the looks of these reviews, all that effort is paying off.?

Congratulations to all the team members across sales, marketing, engineering, customer success and more, as well as all our partners and trailblazers, that are helping to make Commerce Cloud a top choice for customers around the world. Looking forward to more big things ahead.?

To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit the Salesforce Reviews, Ratings page on Gartner Peer Insights.?

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