Salesforce Einstein - Let`s feel the ease with your business.
Ashish Ranjan
Manager, Technical Support Engineering at Salesforce || EPPM XLRI Graduate || CSPO || CSM || Public Speaking ||
Of course, you don`t need me to tell you that, We are going through 4th industrial revolution. If you will look at the technology which is on the driving seat of 4th industrial revolution, whether you talk about Machine Learning, Artificial Intelligence, Deep Learning, IoT or Einstein Analytics. Data is in the core of almost all technology. That`s why we have a famous saying that "Data is the new oil". But take a step ahead - Data is not just the new oil, It is also the new soil for business people and the organizations across the globe to do farming as farmers do on their land.
So, If you ask the general question
Who will be ahead in this race?
In terms of consuming these technologies and utilizing the way, It should get utilized, to gain more productivity, taking quality decisions or solving/managing business problem like attrition, from the insights that one can get from their data.
The answer is very simple ...
If you are in a situation to use/consume these technologies with ease in your organization. And people in your organization also feel very much comfortable and find ease while using these technologies. In the era of AI. If you or your organization is not in a situation to use/consume AI with ease. You need to re-evaluate yourself being an entity.
Here comes the Salesforce way to look at these technologies - Einstein your all-weather AI friend, and acts sounding and add quality to your business with the ease that business actually needs.
Before moving forward Let's understand it “AI. It’s Not Killer Robots.â€
Everything we’ve learned about Artificial Intelligence (AI), we’ve learned from Hollywood. There are the time-traveling robots trying to kill us before we can have children who will someday lead the future rebellion against said robots. Killer robots, blue and red pills, evil machines—it all sounds scary, right?
But is this the reality of AI?
AI is about making your daily experiences smarter, by embedding predictive intelligence into your everyday apps, like this
- Siri acts as a personal assistant, using voice processing.
- Facebook provides recommended photo tags, using image recognition.
- Amazon provides recommended products, using machine learning algorithms.
- Waze (a GPS and maps app) provides optimal routes, all at the click of a button.
But more than that, AI represents a massive change in technology. You might call it a “paradigm shift†or “disruption†or we could just stick with “massive change.†What we’re trying to say is, AI is kind of a big deal. And just like the arrival of the personal computer, cloud computing, and the mobile smartphone, AI is going to fundamentally change the way things work, forever.
AI is not killer robots. It’s a killer technology.
So, What Is AI?
At a high level, AI is the concept of having “machines think like humans.â€
Machine Learning
Machine learning is the core driver of AI. It’s the process of using algorithms to tell you something interesting about your data without writing code specific to the problem you’re trying to solve. Said differently, it’s a way to have computers learn from data with minimal programming.
Deep Learning
Deep learning is great at automatically learning the best features from somewhat noisy data (read: unstructured) so that algorithms can learn more effectively.
Natural Language Processing (NLP)
Natural language processing (NLP) is a form of machine learning that recognizes language and its many usage and grammar rules by finding patterns within large data sets.
contd... I will come with the next post about salesforce einstein, that will be more focused on different einstein product in particular.
Want to know more about Salesforce Einstein click here.