Salesforce Data Cloud ( Formerly Genie) and More !!!
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Happy Monday !!! Today we will talk Salesforce Data Cloud and our weekly updated. I hope you liked our last newsletter on Salesforce Testing . Join us to learn about Salesforce Data Cloud ( Formerly Genie).
Salesforce Data Cloud ( formerly Genie )
Salesforce Data Cloud power your customer company with unified, real-time data. You can can organize and unify data across Salesforce and other external data sources. You can ingest data into Data Cloud and then personalize and engage through the creation of audience segments.
Use cases for Data Cloud across industries
Financial Services: Identify major life events to grow deposits and generate revenue. Detect possible fraudulent transactions and launch a real-time journey to notify customers to review any suspicious behavior.
Health Care and Life Sciences: Integrate with multiple health telematics systems to calculate a Unified Health Score, or identify critical points for intervention in care. Onboard healthcare providers with greater efficiency and reduced risk of churn with aggregated insights across multiple channels.
Retail and Consumer Goods: Identify key audiences for personalized ads and new audiences through look-alikes. Select audiences by top purchases, top-tier loyalty, and highly engaged customers. Identify moments that matter in a customer journey, from an abandoned cart to delivery notifications.
Media and Communications: Identify an optimal purchasing window for new devices and services by combining historical transactions and real-time behavioral data. Turn customer service into an upsell channel by having a shared, Customer 360 view across subscription management and sales.
Learn more about Salesforce Data Cloud here .
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Sales Associate at American Airlines
1 年Thanks for sharing
Technology Explorer
1 年This is awesome. Thanks for sharing.