Salesforce customization as per your business needs

Salesforce customization as per your business needs

Salesforce is a cloud-based software company from USA. It primarily provides customer relationship management (CRM) service. It also provides enterprise applications focused on customer service, marketing automation, analytics, and application development.

Salesforce tools and services are called “clouds.”. There are 15 types of clouds in Salesforce and the major ones are – Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Experience Cloud, and Analytics Cloud.

Different ways in which Salesforce CRM can help your business are -

·????????Provides a deeper understanding of your customer.

·????????Builds customer relation.

·????????Improved customer visibility

·????????Helps in better time management.

·????????Creating an efficient sales pipeline

·????????Salesforce collects a wealth of data about your customers.

·????????Enables Better Customer Service.

·????????Identifies the Highest Quality Leads.

·????????Reduces Sales Costs.

·????????Automates Marketing Activities.

·????????Increases Productivity.

·????????Helps You Make Better Decisions.

·????????Providing excellent data security

Our Salesforce team has Architects, Developers, Business Analysts, Administrators, Quality Analysts, etc.

?Salesforce BA understands client requirements, Architect designs end-to-end solution for a client and the developers customize the product as required.

Salesforce Developers manage and customize the Salesforce instance of a company by using three important technologies: Lightning Component Framework, Apex and Visualforce.

Skills of a typical Salesforce developer are:

  • Lightning framework
  • Data management, security, and modeling
  • Apex object-oriented programming language
  • Salesforce Object Query Language (SOQL)
  • Salesforce Developer Console
  • Visualforce basics
  • Salesforce app customization
  • jQuery and JavaScript

Salesforce says – “Workflow is an important segment under Salesforce that helps in building the guidelines and rules for the transformation into actions. These actions can sometimes be the Supplementary actions where the entire workflow revolves around. The major advantage is that the actions can be easily implemented with the aid of salesforce functions provided that the setup is correctly done.”

In case you are looking for implementing Salesforce in your organisation and customising the same as per your business needs, SGS Salesforce team can definitely help!

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