Salesforce Certification Training Project by Routine Automation's Experts

Here we reveal how Routine Automation experts developed and implemented a Salesforce training program for a recruiting company in Denmark. This case study shows how the program helps people start a career in Salesforce.

A brief background on the case:

Our client, the founder of a project supporting personal growth for job seekers, aimed to provide meaningful skill development and career opportunities for Salesforce professionals.

The goal of the program was:

to prepare candidates for Salesforce certification, ultimately helping them become Salesforce engineers and improving their employability. By offering structured, targeted training, Routine Automation helped equip the candidates with the skills necessary for certification, opening new career opportunities for them.

Timeline

• Preparation: 1 month to finalize the training program?
• Training duration: 2 months?

Project Team

• Salesforce Platform Developer/Mentor??
• Project Manager??
• Salesforce Architect??

Challenge

To create a comprehensive, engaging training program and ensure high completion rates to prepare participants for certification and job placement in Salesforce roles.??? ??

As a training-focused company, the client sought to address a growing skills gap in the European Salesforce market. In the face of economic slowdowns and decreased hiring, they aimed to strengthen participants’ job prospects by preparing them for the Salesforce Platform Developer II certification – a credential that could greatly enhance employability in a competitive job market.?         

Solution

• Market analysis.

The RA team analyzed Salesforce job trends and certification requirements to create course content that meets what employers expect today.?

• Customized training program.

The Routine Automation expert developed a comprehensive program to train Salesforce specialists, focusing on technical proficiency in managing organizations, clear communication with business users, and user engagement strategies. The curriculum also covered working effectively with Salesforce partners to help businesses optimize Salesforce-related costs.?

• Interactive mentorship.

The RA’s mentor conducted daily video sessions on business days with morning and evening training for the client’s candidates. Midday check-ins, held upon request, provided real-time problem-solving assistance and served to monitor the progress.?

The program was structured to enhance technical Salesforce skills and essential communication and collaboration capabilities – key qualities for job readiness in today’s market.?

Results

• High completion rate

100% of participants completed the training.?

• Certification success

35% of participants passed the Salesforce certification exam on their first attempt.

• Enhanced competency

The certified developers gained essential skills for Salesforce administration and user engagement, equipping them to work effectively with Salesforce partners and improve cost efficiencies for future employers.? ?

We know firsthand how to develop Salesforce experts, as our team consists exclusively of highly skilled professionals. We’ll design a custom Salesforce training program tailored to your company to ensure your team becomes fully proficient.???

Tools & Technologies

Salesforce platform | Trailhead | Zoom | Google Classroom?

Check the full case: