Salesforce August ’23 Updates
1.?Salesforce Emerges as a Leader in Gartner's 2023 Magic Quadrant for Digital Commerce
Salesforce, the AI-powered CRM has once again been named as the Leader by Gartner Inc., the global research and advisory firm for the 8th consecutive year in the Digital Commerce segment in its Magic Quadrant. The reason being, Salesforce Commerce Cloud empowers businesses to amplify their presence online and maximize revenue opportunities as they scale up.
2.?Salesforce's Latest Field Service Innovations Bring AI to the Mobile Workforce
Salesforce empowers Field Service even more by introducing AI to the Mobile Workforce which is a game-changer! From scheduling appointments and providing your agents with high-level debriefs before they reach the jobsite to reducing paperwork, and more, the all-new Field Service Innovations from Salesforce will help businesses deliver trusted customer experiences. https://www.salesforce.com/news/stories/ai-for-field-service/
3.?Salesforce Introduces Starter Suite: Streamlined CRM for Small Businesses
Salesforce announced the release of Starter Suite, a simplified version of what it has to offer for businesses. So, whether you’re a large enterprise or an SMB who wants to test if Salesforce is the right fit for your business, it’s time to get started with Salesforce Starter Suite.
4.?Salesforce Unveils BYOM for Streamlined AI Model Deployment with Propriety Data
Salesforce has unveiled Einstein Studio, an accessible "bring your own model" (BYOM) solution empowering businesses to leverage their own personalized AI models across Salesforce applications, including sales, service, marketing, commerce, and IT. Thus, maximizing the benefits of their AI and data investments.
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5.?Enhanced Slack User Experience for Improved Focus and Productivity
Salesforce also announced a major design roll out for Slack over the coming months to help users navigate easier, collaborate better, and centralize both human resources and tools in a single place to increase efficiency and enhance productivity.
6.?Salesforce Unveils Slack Elevate: Revolutionizing Sales Team Dynamics
Salesforce introduced Slack Sales Elevate, a fully integrated solution merging Sales Cloud and Slack, creating a tailored sales hub that streamlines operations, automates tasks, and centralizes data within the collaborative space of Slack. Utilizing Slack's platform and fueled by Salesforce data, Slack Sales Elevate promises enhanced productivity and a revolutionary approach to sales teamwork and success.
7.?Unveiling the Top 10 Must-Attend Sessions at #Dreamforce 2023!
Don't miss the chance to redefine your #Salesforce experience with these thrilling sessions. Dive into our latest blog for an exclusive preview and plan your Dreamforce journey today!
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