Salesforce April '24 Updates
1. Salesforce Unveils AI-Driven Solutions for Rapid Resolution of Bank Transaction Disputes
With online shopping taking the lead across the globe, banks are facing a surge in dealing with customer chargebacks. Discover how banking institutions can leverage Salesforce’s AI capabilities to tackle transaction dispute management, automate banking actions, and more.
2. Tableau Expands Partnership with Microsoft Teams and Microsoft Fabric to Deliver Deeper Business Insights
Until recently, Microsoft users despite using Tableau weren’t getting access to real-time data. To overcome this loophole, Tableau announced an extension of its partnership with Microsoft that will enable businesses to gain access to data-driven insights in real-time. Read on to learn more.
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3. Salesforce Announces General Availability of Einstein Copilot, Introducing New Actions for Sellers, and Tools for Enterprise AI Adoption
To foster enterprise-level AI adoption and help businesses boost sales, Salesforce announced the general availability of Einstein Copilot, its unified conversational AI assistant. Read on to find out how it can enhance your sales teams’ productivity by helping them identify and acquire customers through every stage of the sales cycle.
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4. Salesforce Unveils Zero Copy Partner Network: A Secure, Bidirectional Integration Ecosystem for Data Cloud
Unified data from all the systems that your business uses not only helps you get actionable insights but also enables you to make informed decisions. Read on to discover how Salesforce enabled Zero Copy integrations within its partner network that will be a game changer for all businesses that are using Data Cloud.
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5. Salesforce Enhances Slack Sales Elevate with AI, Automation, and Personalized Team Performance Dashboards for Leaders
Developed to equip sales leaders to get a personalized view of their account records, pipeline data and team’s performance, Slack Sales Elevate is increasingly becoming a popular tool to help businesses achieve targets and close more deals. Read on to find out how this power tool is helping more than 76% of Sales leaders across the globe.
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6. Salesforce Introduces Implementation and Data Governance Bundles for Safe and Secure AI Deployments
In this AI-driven era, trust has become fundamental to all users. To foster trust among businesses and their customers, Salesforce announced data governance and implementation bundles for IT teams to implement AI across their Salesforce instances with confidence. Read on to know more.?
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7. Salesforce Launches Public Sector Einstein 1 for Service: Trusted AI and Automation to Boost Government Efficiency
In recent years, Government agencies worldwide started adopting CRM to serve their citizens better. With Salesforce’s Public Sector Einstein 1 for Service being available for these agencies, they can automate workflows, generate case reports, and more within no time. Read on to learn more.
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8. Salesforce Introduces New AI Automation and Integration Capabilities Within MuleSoft to Boost Developers and Business Teams Productivity
Globally, IT teams have seen a surge in project requests by 39% making it difficult for the developers to keep up with the business pace. To make their work easy, Salesforce announced AI enhancements to MuleSoft that empower businesses accelerate time to value. Read on to learn more.