Sales vs Marketing: What’s the Real Difference and How Does it Drive Growth?
James Doubtfire
I partner with Service Based Businesses to increase revenue by £1m in 12months.
One of the best questions I’ve been asked recently is:
“I have a Sales Director. Why do I need marketing?”
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I had a conversation with a construction client of mine who turns over around £7m and is looking for the next step to build a more self-sufficient business model. We went through the usual steps: what projects are working well, what they enjoy most, and more importantly, which projects bring in the most profit for the least effort. ??
After narrowing down the type of work they want to focus on, we turned our attention to how to secure more of these profitable projects.
Sure, you have the typical methods - tenders, supplier lists, etc. - but what we know is that these aren’t always the best routes to landing the right projects. The key is getting to the decision-makers before the projects are even public.
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So, I asked my client, “What are your marketing activities?”
The response? “We send a newsletter every two months and post on LinkedIn once a quarter.”
I asked, “What else?”
That was it.
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Sound familiar?
Their marketing efforts weren’t yielding anything, but the few posts they did share were sparking conversations. Someone was listening.
The confusion around marketing often stems from the misinformation and myths that flood the market today. Add to that the explosion of online marketing gurus, claiming to have the magic formula, and it's no wonder businesses feel overwhelmed.
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The Noise of Marketing
A common claim from marketers online is, “You don’t need sales if we bring the customers to you.” Sounds great in theory - if all prospects are ready to buy immediately. But the truth is, not all prospects are ready to buy now.
Bringing in a lead too early means they need constant nurturing to keep them warm. And bring them in too hot? If the salesperson drops the ball, they’ll quickly move on to the next option.
Today’s solution? A balanced mix of traditional and digital marketing. Your competition is global, and the market is busier and noisier than ever.
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You’ve probably heard the advice:
“You HAVE to be at the top of Google,”
“Social media is where it’s at,”
“Brochures are dead, paid advertising is king.”
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It’s no wonder many companies feel paralyzed, unsure of where to start. They stick to what they know - relying on their network, staying in their comfort zone, and only working with people they know.
But what if you’re not getting enough from your network? That’s when it’s time to look outside.
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Growing Sales Through Marketing
One of my clients already had a Sales Director who was doing a solid job, so marketing was something they didn’t think much about. But the Sales Director had other ideas. He believed that with better marketing materials, he could increase sales by at least 50%! That’s a huge jump.
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I asked him, “What’s marketing to you?”
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His response: “SEO, brochures, and a new website.”
I then asked, “So, what do you want from the website?”
He replied, “Leads.”
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Now we’re talking marketing.
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Understanding Marketing (And What It’s Not)
PR, advertising, websites, SEO - they’re all tactics. They’re the tools you use to implement your marketing strategy.
Marketing itself is the strategy - the master plan that identifies your business’s goals and outlines how to achieve them. Before diving into SEO or brochures, make sure you know why each tactic matters and how you’ll measure its success.
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The Real Difference Between Sales and Marketing
Sales = closing customers.?
Marketing = bringing potential customers in.
Sales focuses on individual leads. It’s about persuading someone to buy and completing transactions. The goal is to close sales and follow up on leads.
Marketing, on the other hand, focuses on the audience. It’s about capturing attention, understanding customer needs, and promoting the value of your product. The goal is to spark conversations and attract the right prospects.
Marketing builds awareness. It attracts prospects with valuable content and engagement. Once those prospects are interested, sales steps in to nurture the relationship and close the deal.
While sales and marketing may seem like separate functions, they’re deeply interconnected. Sales rely on marketing to generate leads, and marketing relies on sales to close deals.
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Leveraging Both Sales and Marketing for Growth
If you want to increase sales, you need strong marketing in place. If you’re not seeing sales from your marketing efforts, then it’s time to evaluate and optimise the connection.
At the core of all this is clear measurement - knowing how your marketing efforts are driving sales and adjusting where necessary.
This is where the magic happens. By aligning your sales and marketing strategies and focusing on what works, you can grow your business, generate more revenue, and expand your reach.
Marketing is no longer just about sending out a newsletter every couple of months or posting occasionally on LinkedIn. It’s about driving revenue with a combination of strategies that include targeted email outreach, consistent branding, and results-driven KPIs.
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The Path to Success: Make Yourself Known
If you want to grow your business beyond your current network, you need to step outside the shadows and build a stronger presence. This means investing in marketing that positions you as an authority in your space - so you can attract the right clients and projects.
This requires consistent, strategic marketing. And when done right, it connects directly to sales, driving growth and increasing revenue.
We’re here to help you create that strategy, from email outreach to refining your brand and tracking performance with revenue-driven KPIs. If you're looking to build that bridge and drive your business forward, I’d love to have a conversation.
Let’s take your business to the next level.
Feel free to reach out if you want to learn more about measuring the success of your current strategy and how we can help optimise it.
This is great stuff James. Thanks for sharing.