Sales Success Using the 5 Pillars
Melanie French
Fractional CRO | RevOps | Sales Strategy | Building High Performing B2B Sales Teams | $20-$100M
When businesses come to me saying "I’m not sure our sales setup can keep up with where we want to go,” I start with a holistic assessment.
Why?
Because sales challenges rarely have a single cause. Think of your sales organization like an ecosystem - if one part is broken or underperforming, it affects everything else.
I use what I call the Five Pillars to diagnose and solve sales performance issues:
1?? Sales Strategy
Let's start with the basics many companies miss:
What are you actually selling? (You'd be surprised how many can't answer clearly)
Who's your real target market? (Not just "anyone who could use our product")
What makes you different? (Beyond features and price)
How are you positioning your products/services?
What's your pricing strategy? Do you offer good/better/best options?
2?? Sales Process
This isn't just about having stages in your CRM:
Is your process clearly defined and followed consistently?
Do you have marketing/sales alignment?
How do you handle prospects at different stages?
What's your approach to discovery and qualification?
How do you manage the pipeline?
What happens post-sale?
3?? Technology
Your tech stack should drive performance, not create chaos:
Is your CRM driving accountability or just collecting dust?
Are you leveraging automation or drowning in manual tasks?
Do you have visibility into the metrics that matter?
Can leadership get real-time insights when needed?
Are your systems talking to each other?
4?? Sales Team Execution
This is where strategy meets reality:
Do you have the right people in the right roles?
Are hunters hunting and farmers farming?
Is your training driving results?
Do people understand their metrics and goals?
Is compensation aligned with desired behaviors?
5?? Sales Management
Leadership makes or breaks everything else:
Is management driving performance or just watching it?
Do you have regular coaching and development?
Is there real accountability (not just talk)?
Are your meetings productive?
How do you handle underperformance?
Common mistakes I see:
Companies often focus on just one area, like:
Hiring a new sales leader
Implementing a new CRM
Changing the comp plan
Adding more salespeople
But that's rarely enough.
The real problems are usually a mix of:
?? Unclear or outdated strategy
?? Inconsistent processes
?? Poor execution
?? Weak accountability
?? Misaligned incentives
?? Ready to transform your sales organization?
I help $20M-$100M companies diagnose and fix the root causes of poor sales performance.
No band-aids, no quick fixes, just proven strategies that work.
My approach comes from real experience:
Grew with a company from $50M to $230M
Led 75+ sales professionals across 5 teams
Implemented Sandler methodology at scale
Turned around underperforming teams
Built sustainable sales processes
Common challenges I solve:
??Lack of operationalized CRM systems.
??Uncertainty around scalable processes for the next 3–5 years.
??Overstretched sales leaders unable to focus on long-term strategy.
??A need for external perspectives to modernize sales practices.
??Challenges with proven, repeatable sales processes and accountability.
??Inconsistent tracking of key metrics (KPIs) and team performance.
??Gaps in hiring, onboarding, and retaining sales talent.
??Dependence on a few large accounts and missing diversification opportunities.
Ready to start??
Click the link in my bio to schedule your clarity call.
People and Culture Associate | Building Engaging Workplaces | Driving Employee Success
2 个月I'm curious to know more about those 5 pillars - how do they help unpack the ecosystem challenges? What's your favorite pillar and why?
Performance Consultant: - Business Development: Complex Sales - Racket Sports: Tennis, Pickleball, - Innovative Thought Leader: Revolutionizing Leadership Model for the Modern Workforce
2 个月Melanie, your 5 pillars holistic methodology for sales success is quite thorough. And I agree with it. So, does your 5-pillar sales assessment work better for certain industries over others? I ask that because I have found that LinkedIn somehow has an overabundance of SaaS sellers, coaches and experts and they don't understand nor care about other markets with vastly different sales constructs. They are selling hammers and see customers as nails.