The Sales Strategy Playbook for Small Business Owners
Chitra Singh
?Sales Mentor/Corporate Trainer ??Global Women in Sales to Follow 2024 ?Founder SalesWomentoring - India's only exclusive Women's Sales community?Sales Coach for BFSI Leaders ?Nasscom Start ups Mentor?Angel Investor
For small business owners, founders, and solopreneurs, sales isn’t just a function of business, it is the business. Without consistent revenue, even the best products and services can struggle to survive.
Most small businesses build sales strategies based on outdated playbooks: rigid plans, fixed scripts, and a “set-it-and-forget-it” approach.
But in today’s market, that no longer works.
The most successful businesses treat sales like a living system, one that adapts, evolves, and sharpens over time.
Here’s how you can do the same, using principles from elite business schools but distilled into a practical, no-fluff playbook for growing revenue fast.
1?? Ditch the Locked-In Sales Plan. Embrace the Lean Sales Mindset.
In the startup world, success isn’t about locking in a plan, it’s about constant iteration.
That same philosophy applies to sales. Instead of setting a static strategy and hoping it works, treat everything as an MVP (Minimum Viable Product):
? Test your messaging
Run A/B experiments on subject lines, sales scripts, and LinkedIn outreach. What actually converts? Let data, not assumptions, guide you.
? Get real-time feedback
Every sales call is a data point. Which objections come up most? What phrasing lands best? Track patterns and refine your pitch.
? Pivot faster
If an approach isn’t working, tweak it now, not next quarter. Adjust targeting, shift positioning, or test a new offer before losing momentum.
The businesses that iterate win. Those that don’t? They stall out, stuck in outdated strategies.
2?? Focus Less on Your Pitch. More on the Forces Shaping Your Customer’s World.
Most small businesses focus too much on their product.
The best ones focus on why their customer needs it.
A powerful framework to help you sell smarter is Porter’s Five Forces - traditionally used to analyze industries but just as useful in shaping a sales strategy.
Here’s how to apply it to your business:
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?? Force #1: Competitive Rivalry
How fierce is competition in your customer’s market? Are they losing ground to lower-priced competitors? Innovators? If so, position yourself as a strategic advantage, not just another vendor.
?? Force #2: Threat of New Entrants
Is your customer worried about startups disrupting their space? Show how your solution gives them a head start or builds a barrier against competitors.
?? Force #3: Threat of Substitutes
What alternatives might pull their customers away? Instead of just selling your product, sell why switching away from it would be a mistake.
??? Force #4: Bargaining Power of Suppliers
If suppliers are squeezing your customers on costs, how does your offer help them improve efficiency or gain leverage? Make your pitch about their margins, not just yours.
?? Force #5: Bargaining Power of Buyers
If your customer is in a price-sensitive market, how can your product help them offer more value to their end users? Businesses that help clients differentiate win more deals.
?? Example in action: A retail client struggling with rising supplier costs (Force #4) doesn’t need another generic solution. But if your product helps them optimize inventory, streamline operations, or negotiate better supplier terms, you become an irresistible partner.
This shifts you from being “just another option” to being the obvious choice.
3?? The Winning Sales Playbook for Small Businesses
Sales isn’t about who has the best script or the most aggressive outreach. It’s about who can:
? Adapt fast (Lean Sales)
? Sell to the real challenges buyers face (Porter’s Five Forces)
? Constantly refine and evolve (MVP mindset)
When you do this, you’re not just selling, you’re solving.
And businesses that solve problems win.
Electrical/Electronic Manufacturing Professional
4 周Excellent coverage within short duration
Interesting Chitra Singh
Sell Smarter. Win More. Stress Less. | Sandler & ICF Certified Coach | Investor | Advisor | USA National Bestseller | Top 50 Author (India)
4 周Running multiple set-ups and models (a/b testing) is good. Keep it lean and iterate fast. Focus on inefficiency as the owner is likely wearing multiple hats and cannot scale like a typical large enterprise where division of labor and scale support complications and value-denuding processes.
Founder & CEO iCAP Business Solutions Pvt. Ltd.
4 周Insightful Chitra. Thank you for sharing.
With over 15 years of experience, I’ve helped 750+ families and professionals achieve their financial goals. ?? Investment, Insurance & Risk Management Expert | MDRT Life Member | IRDAI/ AMFI Certified ?
4 周Great advice Chitra. Keep inspiring