Sales Professionals Are Personal Development Experts
Hi, it's Ben Lai from Sales Ethos. Today I'm going to continue with part three of the series The Many Hats that Sales Professionals Wear. Today's hat is that sales professionals are personal development experts. I mentioned previously that sales professionals need to be researchers. And as a part of that we need to research personal development and how to become a better person as a whole. So what are some of the aspects of being a personal development expert that will help us in the sales profession?
Sales Professionals Are Personal Development Experts: Emotional Intelligence
The first thing is emotional intelligence. Emotional intelligence has two sides to it. There's managing our own emotions such as overcoming rejection, overcoming the feelings of nervousness or fear. But the flip side of emotional intelligence is social intelligence, being able to understand and empathize with the feelings of other people. The more we are able to do this as sales professionals, the more effective we will be.
Sales Professionals Are Personal Development Experts: Time Management
From a professional development perspective we also need to be experts at time management. One thing that I realized very early in my sales career is that I need to be an expert in managing my time if I was going to get the best results possible. I needed to learn how to set goals, set priorities, to make sure that I remained focused on those priorities and to utilize my time as efficiently as possible. So you need to be an expert in time management as well as emotional intelligence.
Sales Professionals Are Personal Development Experts: Performance Psychology
The third thing that we need to be experts in from a personal development perspective is performance psychology. This is very much in the realm of self-image psychology, even sports psychology. What are the things that we can do to make sure that we're performing at our absolute best? One thing that you'll notice very early in researching this literature is that we need to be really mindful of our personal lives. If you are sleeping late every night and you are eating junk food all the time and you don't exercise, you are certainly not going to be at your best when you are on the job in sales situations. So being an expert in these areas will certainly contribute to the bottom line once you ... as you make progressive changes through those.
Conclusion
So to summarize, the personal development aspect of sales, we need to be experts in emotional intelligence. We need to be experts in time management and performance psychology. What are your thoughts? Put a comment below. What are some of the other personal development areas that you are currently working on to improve your sales? I'd love to hear your thoughts.
Complimentary Consultation
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Sales Ethos helps companies increase revenue through sales training in Melbourne & Adelaide. We achieve results through sales coaching, customer service training, sales management training, and sales process consulting, and sales training courses in Melbourne. Ben Lai and Jimmy Southasee are leading sales trainers in Melbourne & Adelaide. Ben is also a business coach in Melbourne and sales keynote speaker in Melbourne.
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I Help Senior Executives in Medium-to-Large Companies Become Emotionally Intelligent, Effective Leaders Who Excel Professionally & Personally Without Burnout, Isolation, or Sacrificing Family Time. See About below.
5 年The most productive salesmen I ever saw were in an oil lease sales room. See Boiler Room the movie to get some idea of the amazing focus of these young men. Yep all men. Here in the profile of the thirty-five men in the two offices. Age 28 to 36, married, one child, a huge house they can barely afford, the best pickup truck they could drive, and only a HS education, a few not even that.? They didn't understand the words 'no' or 'I'll think about it' or 'maybe later'. They would keep people (mostly old ladies and a few old guys) on the phone for hours to wear them down.? Nearing a sale or to raise the excitement level they would jump up on their desk and swing their arms to emphasize the excitement of being on the well.? They were amazing, raising hundreds of thousands of dollars every week on new oil leases. Their bosses kept encouraging them to take on more debt so they would have to work harder and were afraid to leave.? Never in that time did I see any EQ or EI in the room. It was pure fear of losing what they had achieved. They were living beyond their best dreams. The fear was so thick you could feel it walking into the room.? The second best were used car salesmen.?