Sales people - don't miss these basics

Sales people - don't miss these basics

There are a few things in sales which we cannot afford to ignore. Through the years, I’ve found three absolutely golden rules about sales, and selling, for just about anybody. These are:

  1. Have conviction in what you sell. That can happen only if you believe in your product / service, and the company.
  2. It’s all about transferring the conviction. The key step to this is to ask relevant questions and to listen attentively. It’s like 10% talking, and 90% listening. Listen actively, and very carefully to the other person, and be sure you understand what they want and need. Understand their unstated motives. Don’t sit and wait for them to shut up so you can start your pitch again. Figure out whether what you’re selling can help, and how. We all know that people choose on logic, but buy on emotions. Ensure that you decipher the emotion at play.
  3. In case what you’re selling can’t solve the problem, recognize that. Don’t fool yourself - say so. That certainly will enhance your credibility, so that maybe you’ll get another opportunity later on… and, you have nothing to lose, because selling something that isn’t in the buyer’s interest, is just a future business problem waiting to happen.


Shriharsh Thanvi

IT Professional | Project Management | Agile | ITIL | Prince2 | ITSM | ITOM | IIOT | IoT Edge | Monitoring | Integrations

6 年

"selling something that isn’t in the buyer’s interest, is just a future business problem waiting to happen." ... Could be apt for a product owner who directly sells. It is seldom understood; especially for a salesperson just trying to achieve a sales target. A salesperson is rarely encouraged to think beyond sales like post-sales. In fact, many people would say, "Problem is good" - as it could bring revenue from support services. What would you tell to them ?

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Samir Kumar

General Manager-Sales at Sumitomo Electric Hardmetal India | Marketing Professional I Operational Leadership | Visual Storyteller I Co-Author of “Now You Can SELL” I

6 年

true .

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Ajinath Galande

14 years of experience in sales/ Marketing, Channel management and business development.currently working with CG Power & Industrial Solutions Ltd - Business Segment Manager

6 年

100 percent all points are very important and reality of sale

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Sandip Biswas

Working in the field of Steam, Energy Conservation Measures, Kalrez, Tank safety, gear pump, AODD, Dozing Pump, KSB Pump

6 年

Fully agree, mostly third point is very important for long term business.....

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