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How to Budget for Next Year: 6 Tips for Success
Planning your budget for customer experience development and research can feel daunting, but it's more critical than ever. As customer behavior and markets evolve, leading companies prioritize customer experience – it’s no longer just a bonus, it’s a must-have. Investing in high-quality research and development strengthens customer loyalty and boosts long-term success.
HOAS: Understanding and Improving the Student Journey
HOAS wanted a deeper look into students' experiences with finding housing, moving in, and feeling at home. Sailer conducted a comprehensive qualitative study, following residents through in-depth interviews and video diaries.
We delivered the results in video reports, offering HOAS a closer connection to their residents' day-to-day challenges and needs.