The Safety of Data Security in Healthcare Outsourcing: Essentials

The Safety of Data Security in Healthcare Outsourcing: Essentials

Security of data is a sensitive issue which is more paramount in the health care sector due to sensitive patient data that is handled. Outsourcing of healthcare functions such as transcription and medical billing services has been on the rise as it yields more gains in terms of cost and service delivery. But the most important question still persists: how safe is patient information with a third party?

In this article, an assessment is given on the effectiveness of data security in health care outsourcing along with the suggestions of various protective actions and policies for ensuring the privacy of the patients.

Why Healthcare Outsourcing?

Outsourcing of healthcare services makes it possible for organizations to transfer external service providers non-strategic functions thus simplifying their operations while minimizing operational costs. These functions include:

  • Outsourced medical billing and coding.
  • Medical writing.
  • Information Technology
  • Outsourced medical scribe service
  • Medical call answers
  • Provider and or customer support services

By moving these activities to external vendors, healthcare institutions are able to devote more of their efforts towards the actual delivery of services to patients. However, outsourcing poses the danger of affecting data security and confidentiality as there are outside organizations that manage patient records, which are protected within laws of privacy like the Health Portability and Accountability Act (HIPAA) particularly in the United States.

Risks Involved in Outsourcing Healthcare Data

Outsourcing is beneficial in many ways; it, however, entails some risks regarding data security:

Unauthorized access: The staff of the outsourced third party may be privy to certain sensitive patients’ data which presents the chances of unauthorized disclosures.

Data breaches. Outsourcing may put a patient’s data susceptible to invasion of computer systems or networks for malicious purposes.

Compliance challenges. Health care organizations are responsible to ensure that their Subcontractors or outsourcing partners’ businesses comply with the United States Eastern Region Security Standards or Health Insurance Portability and Accountability Act, HIPAA and Regions Conduct and other similar laws wherever applicable.

Data Security Regulations in Healthcare

In particular, many countries have laws governing the safekeeping of data, detailing how patient data should be accessed, shared, or stored. Some of the most notable ones include the following.

HIPAA (Health Insurance Portability and Accountability Act) is an important milestone for the USA in terms of protected health information management. HIPAA lays down data protection procedures and requirements for firms and other third parties that work with Personal Health Information (PHI)

GDPR (General Data Protection Regulation) regulates and governs any operations regarding the processing of personal data of individuals within the EU and is also required to ensure certain safeguards over healthcare information of a sensitive nature since it is protected by law.

ISO 27001 Certification may be done by some outsourcing companies which serve to provide a good basis for the establishment of proper management of security risks to information.

The Safety of Data Security in Healthcare Outsourcing:

Essentials With the use of outsourcing services, healthcare organizations must implement various measures to keep their patient information safe. These include:

  • Vendor Selection and Due Diligence

The first stage of protecting data when it comes to outsourcing is the decision about who to trust the work to. It is vital that healthcare organizations carry out a strict vetting procedure of the outsourcing firm so as to guarantee that the firm complies with industry security rules. Due Diligence includes:

  • Obtain vendor security policies

Establish if the company is HIPAA compliant or any other relevant

Evaluate the previous security measure of the vendor

Business Associate Agreements (BAA)


Data Encryption and Secure Transmission

Encryption shields data placing information at the protection of unscrupulous people. Encryption usually involves the use of protocols which are secured such as SSL/TLS when sending out sensitive health information over the internet and other networks. Strong encryption should also be outlined in the outsourcing agreements both for data in transit and data at rest.

Security Objectives and Security Monitoring

Vendors will benefit from engaging in security audits in order to detect and remedy weaknesses. Providers of healthcare services have the option of getting audit reports after some time in order to ascertain and verify the vendor’s level of security policy compliance. Additionally, unauthorised data theft can also be avoided by these measures - seeing that every data is being accessed and used only for purposes that it is supposed to be used for.

Access Control Mechanism

Allowing such data to only be accessed by limited human authority within the outsourcing company, helps to eliminate the risk of exposing such data to unknown extremes. Role based access ensures those who are allotted such data access, can modify sensitive information only on a need-to-know basis.

Cybersecurity Awareness

Training personnel on cybersecurity policies helps in reducing the chances of data loss as a result of mistake from personnel. Both the medical service providers and the outsourced partners should make sure that they have implemented some training campaigns on safe usage of emails, password protection, and PHI security.

Data Breach Response Policy

No matter how strong in response to the breaches of data an organization is, there is always a limit, from where it reaches forwards; it can be breached. The providers of healthcare services and their outsourcing partners should work together in ensuring that there is an incident response policy document. This document will help to give factors that would be included in the breach plan as well as the containment measures taken to safe guard the parties involved.

The Influence of Staffingly, Inc. on Indirect Medical Care

Staffingly, Inc. is a reliable Medical Scribe Outsourcing Services and provides great versatility and assistance to healthcare establishments whilst upholding high levels of data security. Staffingly is HIPAA compliant and has in place very efficient encryption and security measures concerning patient information.

Healthcare services are sensitive and dealing with very private data and for that reason, by outsourcing to a professional firm like Staffingly, there shall be no association with any data breach. Staffingly provides a full spectrum of services designed to meet the needs of healthcare providers including;

  • Medical Scribing on real time basis
  • Processing of documents in secure environments
  • Encryption and compliance of data protection
  • Scheduled reinstatements and security checks
  • Information Security in Health Care Outsourcing

Is it safe to outsource healthcare data? Yes, there is a degree of security in outsourcing but only if the outsourcing company adheres to certain measures such as encryption and compliance with the required guidelines.

For further queries about secure medical scribing services and other outsourcing solutions, do not hesitate to get in touch with Staffingly, Inc. There’s more than meets the eye: the dentist acquisitions of health management services.


FAQs on Data Security in Healthcare Outsourcing

  1. Is outsourcing healthcare data secure?

Yes, outsourcing can be secure if the vendor complies with industry regulations, uses encryption, and implements strict access controls.

2. How does HIPAA affect healthcare outsourcing?

HIPAA requires healthcare providers and their outsourcing partners to follow strict guidelines to protect patient information. A Business Associate Agreement (BAA) must be in place.

3. What should I look for in an outsourcing provider?

Look for providers with a proven track record, HIPAA compliance, strong encryption measures, and comprehensive security protocols.


If you need Medical Outsourcing Services, visit our website at

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Disclaimer:

The information provided in this article is for general knowledge only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a healthcare provider for specific medical advice. The content in this article is based on research and expert opinions and is subject to change. Staffingly, Inc. does not endorse any specific tests, doctors, products, or treatments mentioned in this article. Use the information at your own risk. In an emergency, call your doctor or 911 immediately. Staffingly, Inc. is not responsible for any harm resulting from the use of this information.

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