Sad but true: Most Sales "coaches"- have very little coaching themselves...

ELEMENTS OF AN EFFECTIVE AND RIGOROUS COACHING CULTURE

It is difficult to build top performing sales and customer service teams without an effective coaching culture in place. In far too many companies, when we really examine what the people designated as “coaches” do, what we really find is:

• Very little coaching in terms of skills development and training actually happens.
• Most coaching time is really spent talking about goals, problems areas inhibiting results and trying to motivate team members. This is not real coaching.
• Many managers that are supposed to be coaching truly believe they are too busy to spend much time coaching. Other tasks they have are believed to be more important.
• The managers/executives who the front line coaches report to are rarely insistent that effective coaching takes place. They don’t inspect much of what they expect and, often, are not very good at coaching themselves.
• Coaching training focuses way too much on team building and goal setting and not nearly enough on how to use customer interaction drills and repetition with the team to raise skill levels.
• Most managers have never reported to a good coach so they’ve never experienced what it’s like to be on a team that is rigorously coached.

R3 can change this fast. We have worked with many companies that are serious about the customer, the sales process and how their people interact with customers.

We have coached their coaches to break their bad habits that often discourage an de-motivate team members. We train them on how to handle resistant and difficult employees.

Coaches learn how to use drills, meetings and feedback to get better results than endlessly gazing into data screens.

We have an offer many companies find hard to believe in terms of learning how different R3’s approach is and how exciting the process of improvement can be. Reach out and lets have a chat to see if we can help you up your game!

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G.A. Bartick is a speaker, executive facilitator, & trainer. His quickfire style, energy, and enthusiasm has been embraced by the Fortune 50, Mid Market Businesses, and a recently created program for Small Business Owners. As CEO of the R3 Team, he works with organizations across multiple industries to help them achieve success in their sales & account management methodology initiatives. His Unlike most speakers, G.A is actively engaged in active facilitation and strategic coaching.  You’ll also find him on the stage at events for companies like Google, Entrepreneurs Organization, Hotels.com, Avis & More. In his spare time he volunteers in the community, gives back to emerging small business owners, and is working on his second book on how to be a sales & performance rockstar.