RWA Insight - Top Articles From 2022
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Top Articles?From RWA Insight in 2022
FCA Publishes Final Rules and Guidance for the New Consumer Duty
In a?new publication, the FCA has issued its’ much anticipated?Consumer Duty Policy Statement PS22/9?and?Finalised Guidance FG22/5?which will “set higher and clearer standards of consumer protection across financial services and require firms to put their customers’ needs first”.
Click Here?to read the full article.
What is Foreseeable Harm?
In the context of financial services, harm is clearly not about ‘physical evil’ but rather hurt, injury, or damage caused to a person’s wellbeing or financial situation. It is easy to think of harm as being deliberate (sometimes it is) but it can also be unintended. That’s why firms and employees need to be conscious of the potential harms that their actions, or inactions, can reasonably have on customers.
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SSP Hit by ￡5.83 Million Ransomware Attack
On the 29th of?November 2022, SSP, a supplier of technology systems and software for the insurance industry confirmed it had been the victim of a targeted cyber security attack which involved a ￡5.83 million ransom.
Click Here?to read the full article.
Overcoming Communication Barriers
There are many reasons as to why communications may fail to deliver the intended message. Most often, the case is that the message sent may not be received in the way the sender intended, resulting in confusion, misunderstandings or unintentionally causing offence.
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Making Effective Contributions to Project Teams
The success of a project is largely down to its management, however every member of a project team has their role to play. It is the combined effort of the team that determines project success and therefore, all members of the team need to understand their roles and responsibilities whether they are in a project management position or not.
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