RWA Insight - How Can Insurance Firms Effectively Review Products and Services?
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This Week's Top Articles?From RWA Insight
How Can Insurance Firms Effectively Review Products and Services??
The FCA’s Consumer Duty requires the regular review of products and services and their distribution methods, but how can insurance firms gather information to ensure that the target market's needs, characteristics, and objectives continue to be met?
In this article,?Chloe Morris?offers 5 ways?insurance?firms can continue to review products and services and ensure their distribution strategies get them to the right consumers.
The Development Zone hosts a range of courses that could help you to conduct successful reviews, including ‘Research and Information Gathering – Introduction’, ‘Introduction to Focus Groups’, and ‘Moderating a Focus Group’.
Click Here?to read the full article
3 Things Insurance Firms Should Consider Before the Next Recession?
A combination of global events, including successive lockdowns and Russia’s invasion of Ukraine, combined with the increased cost of living which is likely to result in a fall in spending, has led many experts to predict an upcoming recession.
Companies such as?Meta,?Twitter,?Amazon?and more have named the possibility of a recession as one of the major contributing factors to mass layoffs. What can your insurance firm do to help navigate the possible upcoming recession?
In this article,?Luke Forrest?explains how a recession could impact?insurance?firms and what steps they can take to prepare.
Click Here?to read the full article
How Can Insurance Brokers Manage Stress and Mental Health???
A survey by?Ecclesiastical Insurance UK?found that 70% of brokers experienced stress at work and 44% experienced anxiety. What can insurance brokers do to help manage their mental health?
Heavy workloads, dealing with regulation, and customer demands were the three leading causes of stress for brokers, with insurer service levels and staff shortages also being significant concerns.
Click Here?to read the full article
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Aviva Development Zone
In 2020/21, 822,000 people in Great?Britain?suffered from mental health problems like stress, depression or anxiety due to their workplace.
The Aviva Development Zone hosts a range of mental health in the workplace courses to educate employees and employers on how to address mental health difficulties.
If you are new to the Aviva Development Zone, we offer a 14-day free trial where you can try every feature and every course!
To start your 14-day free trial?Click Here
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Featured Courses
If you are already a Development Zone user you can find a range of courses to help with mental health and well-being in the office, including:
? Anxiety in the Workplace
? Mental Health - Maintaining a Healthy Mind at Work
? Burnout
? Achieving a Work-Life Balance
Existing users can find these courses and over 500 more, in their course catalogue.
More from RWA & Searchlight Solutions:
RWA has launched a?Consumer Duty gap analysis?to help firms implement the new rules and guidance.?If you would like more information about this or require any assistance in relation to the new Consumer Duty, please contact your RWA Compliance Consultant. Alternatively, get in touch via email at?[email protected]?or call 01604 709509.
Searchlight has been providing learning and development support to insurance intermediaries for over 23 years. Its nationwide team of training associates have an array of technical and general insurance specific knowledge and, most importantly, the ability to bring the subject matter to life with energy and enthusiasm.?From regulatory and technical insurance skills to management and communication, Searchlight’s workshops are available in both online and face-to-face format.
Regular skills development opportunities, such as face-to-face training and online learning workshops motivate staff and allow them to grow with your business. With all courses available in three competency levels – Searchlight learners can choose the level that is most suited to their ability.
To find your nearest training centre or for further information on Searchlight’s online workshop offering, visit:?https://www.searchlightsolutions.co.uk/