Rtist Safety Features: Escrow Payment
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This article was written by Nigel Koay, Rtist Editor.
Wait, what is Escrow?
Escrow is like a trusted middleman that holds your money until you get what you paid for. Escrow is used in e-commerce platforms like Shopee & Lazada, which if you noticed? they hold your payments until your parcel arrives on your doorstep.
What does Escrow got to do with Rtist.co ?
Escrow is Rtist.co official payment gateway and job tracking tool. We use this system so that clients receive their deliverables while designers receive their payment upon completion, eliminating the need to pay a deposit prior to starting the job.
Every payment the client makes, will be held on Escrow first. Upon the designer completing the job with satisfaction and client receiving the designs, then, the client will approve the payment to be sent to the designer.
How does it work on Rtist.co ?
FYI: Only freelance jobs will need to use escrow.
Step 1: Client posts a job or receive a quotation from the designer.
Step 2: Client chooses the designer by paying for the service.
Payment will then be on-hold on Escrow.
Step 3: Designer has start & completed the job and amendments.
Step 4: Client will need to click "Complete job" for payment to release to designer.
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As most clients and designers are practically strangers online, this is the way to build trust between both parties. Its like having a digital referee to make sure everyone plays fair.
Escrow helps with solving disputes.
What happens when there's a dispute mid-project? As payments are on-hold during the process, the customer service can step in to provide a resolution between both parties, and providing a fair remuneration based on investigation.
End of the day, safety is our utmost priority
Escrow brings us a newer yet added security method to make online transactions. Rtist.co 's job tracking feature (as seen above) is a project management tool that supports the Escrow payment. Making your payments safe on our platform and a peace of mind.
With 13,000+ creative portfolios on Rtist.co , you won't want to miss out on hiring these creatives for your next freelance project. This is an opportunity to try out our escrow system and project management tool as well.
Come and browse our talent's portfolios here: