Rough sleepers' initiative

‘People who are homeless are not social inadequates. They are people without homes.’ (Sheila McKechnie)

A crisis moment. Sink or swim. Thrown in at the deep end. With no experience of management, residential care or homelessness, I was suddenly and unexpectedly handed responsibility for 3 hostels for young single homeless people with a 4th in the pipeline. The hostels were in crisis too, having being set up with little thought to the required expertise or financial resourcing. It was a stressful experience that I only survived thanks to God’s help and the good people around me.

As part of my orientation, I visited a local project where a group of Christians were working with ‘rough sleepers’, that is people who lived on the streets and, for a complex range of reasons, at that time didn’t want to be housed. It turned out this group was very different to the hostels’ client group which comprised 16-24 year olds who found themselves homeless, mostly owing to mental health or relational breakdown, and wanted housing with resettlement support.

The Christian group had conducted light-touch, sensitive research among local rough sleepers to find out what, if anything, they could offer in support. Most suggested very simple, practical things – ‘A place to take a shower’, or ‘Somewhere to wash and dry my clothes and sleeping bag.’ ‘And what else?’, the group asked. ‘A haircut’, ‘A shave’ or ‘To get my nails trimmed.’ The latter requests were all about feeling more human – and being seen and treated as more human.

I found these insights very striking. The Christians opened a church building; lovingly fitted hot showers with perfumed, fresh-smelling shampoos, soaps and towels; installed washing machines and tumble-dryers; invited in local hairdressers to offer free haircuts and shaves and local beauticians to give free manicures and pedicures. The rough sleepers were still sleeping rough, but the restoration of their sense of human dignity, worth and self-respect was amazing.