Root Cause Analysis

Root Cause Analysis

Everyone Agrees

At some point, the pain of a recurring issue will lead someone to scream “we need to find the root cause”!

Examples are everywhere:

  • Why do 20% of the flights from Denver to Dallas land before a gate is ready?
  • Why do the safety audit scores show no improvement over last year?
  • Why do some blue jeans wear out sooner than expected?
  • Why does another hospital have better outcomes for their patients?

The challenge for investigators, searching for a root cause, is how the issues appear to be random. In many cases, there have been multiple attempts to address the situation. It’s common to hear “we already tried that and it didn’t work”.

It’s time to get to “the source of the problem”. It’s time to recognize how “focusing on the underlying causes of problems is more effective than simply treating the symptoms”.

Discover the secrets in the rest of this article, by Mike Loughrin, at: Root Cause Analysis.

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