The Role of an Engineering Manager: Navigating the Complexities of Leadership ??
Ricardo Castelhano
SVP of Engineering and Country Head @ BedRock Streaming | ex-Peacock / NBCUniversal / Sky | Leadership Coach - INFP-T profile (Opinions are my own)
Making the jump from coder to first-time leader is a major milestone in an engineer’s career—and let’s be real, it’s not an easy one. This role switch feels like starting from scratch, where all those technical skills that once made you shine just aren’t enough anymore. As an Engineering Manager (EM), you’re stepping into a whole new world where you need to master skills like emotional intelligence, communication, and team management—whether you’re ready for it or not. ??
The expectations? Totally different. It’s no longer about your own contributions to the codebase. Instead, your growth is now measured by how well your team does—both as individuals and as a cohesive unit. The ability to inspire, guide, and support your team becomes the true mark of your leadership. In this article, we’ll dive into what being an EM is all about, from self-management to recruitment, onboarding, feedback, team development, having those tough conversations, giving recognition, supporting life events, and even managing when someone leaves the team. It’s a challenging journey, but it’s also your chance to grow into a leader who can drive a team to collective success. ??
Self-Management ?
Self-management is the foundation of solid leadership. As an Engineering Manager, you set the example for your team’s work ethic, time management, and emotional intelligence. It’s all about staying self-aware, managing your time like a pro, and staying productive without burning out. It also means knowing when to set boundaries, when to delegate, and always looking for ways to level up your leadership game.
How well you manage yourself impacts how you handle stress, interact with your team, and make decisions. It’s crucial to balance your technical responsibilities with your leadership duties—neglecting one can throw everything off. Reflecting regularly on your performance and getting feedback from your peers can help keep things in check.
Recruitment ??
Hiring is one of the most important things you’ll do as an Engineering Manager. The success of your team depends on bringing in the right people. It’s not just about technical skills—you also need to find people who fit the team culture and can collaborate effectively.
During recruitment, you need to understand exactly what the team needs and where the gaps are. This means writing clear job descriptions, working with HR to find a diverse group of candidates, and conducting interviews that really get to the heart of what each person brings to the table. Plus, you’ve got to be aware of unconscious biases and strive to build a team that’s as diverse and inclusive as possible, bringing fresh perspectives and ideas into the mix.
Onboarding ??
Got the right people? Awesome. Now, let’s talk onboarding. A strong onboarding process is key to getting new hires up to speed and making them feel like part of the team from day one.
Onboarding isn’t just about showing them where the coffee machine is. It’s about giving them the tools, resources, and introductions they need to hit the ground running. As an EM, it’s your job to make sure they understand the company culture, their role, and what’s expected of them. Pairing them with a mentor or buddy can make a huge difference, helping them settle in faster and feel more comfortable.
Feedback and Development ??
Feedback is your secret weapon for helping your team grow. As an Engineering Manager, giving regular, constructive feedback is crucial for helping your team members sharpen their skills and reach their career goals. Feedback should be specific, timely, and focused on behavior—not personality.
But feedback isn’t just about correcting mistakes. It’s about fostering a growth mindset and encouraging continuous learning. This might involve setting personal development goals, offering upskilling opportunities, and supporting career progression. And remember, feedback is a two-way street. Be open to receiving it as well—it’s key to building a culture of trust and continuous improvement.
Team Development ????
While helping individuals grow is important, so is developing the team as a whole. As an Engineering Manager, your job is to build a strong team culture, promote collaboration, and make sure everyone is aligned and working toward the same goals.
Team development can involve regular team-building activities, clear communication channels, and setting up processes that make project execution smoother. It’s also about recognizing the unique strengths of each team member and leveraging them to create a well-rounded, effective team that can take on any challenge.
Difficult Conversations ??
Every Engineering Manager will have to navigate tough conversations at some point, whether it’s addressing underperformance, resolving conflicts, or delivering tough feedback. Handling these situations with empathy, clarity, and fairness is critical.
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When approaching difficult conversations, it’s important to prepare and approach them with sensitivity. Be clear about the issue, provide specific examples, and listen to the other person’s perspective. The goal is to address the problem while finding a constructive way forward. Emotional intelligence, patience, and a focus on solutions are your best allies here.
Recognition ??
Don’t underestimate the power of recognition. It’s a huge motivator and can really boost team engagement. As an Engineering Manager, it’s important to actively recognize and celebrate the achievements of your team members—whether big or small.
Recognition can be as simple as a shoutout in a meeting or as formal as an award or bonus. The key is to make it meaningful and personalized, making sure it highlights the behaviors and outcomes that matter most to the team and the organization. Regular recognition helps build a positive team culture and encourages continued excellence.
Supporting Life Events ??
Your team members are people first, employees second. Supporting them through major life events—like getting married, having a baby, dealing with illness, or losing a loved one—is a big part of being a great manager.
Offering flexibility, empathy, and support during these times can make a huge difference and foster loyalty and trust within the team. This might mean adjusting workloads, offering time off, or just being there to listen. Supporting your team members through life’s ups and downs helps build a caring and resilient team environment.
Managing Leavers ??
Eventually, every Engineering Manager will face the departure of a team member. Whether it’s due to retirement, resignation, or organizational changes, managing leavers effectively is key to maintaining team morale and ensuring a smooth transition.
When someone decides to leave, handle the process with professionalism and respect. Conduct exit interviews to gather feedback, make sure there’s a proper handover of responsibilities, and communicate the departure to the team transparently. Keeping a positive relationship with departing employees can pay off in the future—they might return or help build your company’s reputation.
Wrapping up ??
Being an Engineering Manager is a whole different game compared to being an individual contributor like a software engineer. While a software engineer focuses on solving technical problems and writing code, an Engineering Manager’s role is much broader and more complex. The shift from coder to leader means a total transformation in mindset and skillset. Success isn’t about your personal achievements or technical prowess anymore—it’s all about the growth and performance of your team.
As an Engineering Manager, you’re responsible for creating a positive and productive environment, guiding your team through challenges, and making sure every team member has the support and resources they need to thrive. Your impact goes beyond the lines of code you used to write—it’s now about shaping careers, driving innovation, and contributing to the long-term success of your organization. ??
Wrapping up, each of these topics—from self-management to managing leavers—has enough depth to warrant multiple in-depth articles. There’s so much more to explore! ?? If there’s a specific topic you’d love to see covered in more detail, or if you have thoughts to share, drop a comment below. Let’s continue the conversation! ????
Yours truly,
Ricardo Castelhano
Delivery Manager & Microsoft and AI Solutions Advisor || Comunidade Netponto Community Leader || Trainer || Blogger
3 个月insightful!