Role of AI:HI

Role of Artificial Intelligence: Human Intelligence

Genesis:

AI has come a long way from being just a concept to real life applications which have the potential to further transform the way things work around us. It has infiltrated various facets of our lives, both personal and professional, to such an extent that we are often not even aware of using a form of AI. This increasingly expansive role of AI in daily life often leads to questions about its significance in the future. Will AI continue to be a faithful servant or will it eventually replace it Human Masters? While the jury is still out on the eventual role that it will occupy, there is no denying the incredible scope of opportunities that AI offers across all business functions.

Opportunities:

AI provides assistance across various sectors – to automate numerous repetitive processes and work smarter by analyzing big data that leads to identifying opportunities. AI has steadily gained importance across all verticals of organizations like marketing, IT, sales to name a few.

HR is one of the strategic business functions , there is a vast scope in this vertical to adapt to newer technologies, for example, software, applications like ‘Human Capital Management’ have successfully embedded AI functionalities into its core processing engine and have proved to be a game changer.

HR strategies for the future are focusing on creating an agile, employee- focused and digitally enhanced dynamic environment and AI will have a tremendous impact in implanting this vision as its covers the four pillars of HR namely- the Attract, engage, retain and develop (AERD).

One of the most time- consuming processes of HR is attracting the right talent for its organization. The opportunity for AI to improve the efficiency of the hiring cycle is immense.

Machine- learning technologies are creating tools to spot, screen and rank applicants to help speed up the hiring process.

Organizations are using AI to create and develop gamified challenges for software programmers as a candidate sourcing tool. AI is enabling start-ups to build meaningful candidate profiles from unstructured data and then matching their job requirements to candidates with the desired skill set.

AI also has tremendous scope in improving traditional recruiting processes; introducing virtual assistants for recruiters is one such way recruitment can become less time- consuming.

Conclusion:

While AI may at times feel like a two edged sword, it ultimately, serves as a tool to achieve maximum efficiency of business. The purpose of AI is to augment human capabilities instead of completely replacing it. For instance, AI tools compliment HR capabilities but do not design the structure as that will require strategic human planning and vision. AI has a direct tangible impact on morale, motivation, and degree of engagement for Human resources. Jobs that do not involve human thoughtless, reasoning and people skills are more likely to be replaced by AI technologies in the future as opposed to jobs that require human soft skills and strategic planning as well as possessing a human instinct for creative solutions.