The Roadmap to Digital Transformation

Preparing Processes Before Automating Operations?

Digital transformation is a buzzword in today’s business world, but achieving it successfully requires a structured approach. Often, companies rush to automate without addressing foundational inefficiencies, leading to suboptimal outcomes. ?

What is Digital Transformation??

Digital Transformation integrates digital technology across business areas to deliver value and enhance customer experiences. Highlight the importance of addressing process readiness before automation.?

Steps to Prepare for a Digital Transformation?

Strategic Assessment?

Objective: Define the?purpose of Digital Transformation?

• As a company, you need to align the outcomes from Digital Transformation to your Vision, Mission, and Goals?

• You need to identify key areas of opportunity, challenges and impacts you want, and the road you want to take with this new enablement?

• And understand market trends and your main competitors' strategies?

?Once you know the Big Picture?

?You need to continue through Mapping the AS-IS, then the TO BE and finally you make the GAP Analysis, between what you have, what you want, and what you need?

?For that, you need to conduct workshops with Key stakeholders ?

• To map end-to-end processes?

• Identify inefficiencies, bottlenecks, and redundancies?

• And prioritize the processes with bigger impacts on the Revenue and Customer Experience?

?Now you need to Redesign and Optimize your operation?

• You need to re-think the processes for improving efficiency and eliminating waste in the workflows?

• Standardize operations and processes to be consistent and faster for the future if you need to change anything?

• Incorporating feedback loops for continuous improvement?

Why Preparing Processes Is Critical Before Automation??

• Automation amplifies existing processes—both good and bad. ?

• Without preparation, inefficiencies become harder to fix, and automation can fail to deliver value. ?

• By analyzing and optimizing processes beforehand, companies can ensure automation aligns with their strategic goals and delivers meaningful results?

Then you will have processes clean and optimized for Digital Enablement?

?What do I do when I am ready with the Processes??

Objective: Choose the right tools for Automation?

• Identify automation needs based on optimized processes?

• Evaluate digital platforms aligned with your business goals but also with the usability and scalability for your Business?

• Collaborate with your IT department and vendors to select the best fit ?

• Be careful to choose the best tools for your specific business model (covering at least the 85% of your requirements)?

And Ensure the Organizational readiness for transformation?

• Create a communication plan to explain changes to employees?

• Provide training on new systems, processes, and ways to execute?

• Establish a governance framework to monitor progress and deviations?

Now you are ready to Implement?

Objective: Deploy automation and Validate Performance?

• Implement technology in phases to minimize disruptions?

• Test automated workflows to ensure accuracy and efficiency?

• Gather feedback and make iterative improvements?

?Finally, you need to be Sustainable and evolve the transformation?

• Monitor KPI’s and KRI’s (Key Performance / Risk indicators)?

• Regularly revisit processes for optimization?

• Stay updated on new technologies and market dynamics?

Conclusion?

• Digital transformation is not just about technology?

• It’s about rethinking how your organization operates. ?

• By following these phases and preparing processes before automation, businesses can lay a solid foundation for success, ensuring they meet their goals and adapt to a rapidly changing digital landscape.?

?How WISSEN can Help your Company??

• We are working with +20 of the Fortune 500 Clients?

• +5,000 High Skilled Professionals ?

• With COEs in America, India, and Asia?

• Specialized in:

-Infrastructure Services ?

-Data Services?

-Application Services?

-Business Services?

• Industry Enablement to:?| CPG | Retail | Manufacturing & Industrial | Financial S & Fintech | Health Care & Life Science | Telecom & Technology |?
• We Work through:?

-Managed Services?

-Projects?

-Staff Augmentation?

-Professional Staffing?

-Supported by our Centers of Excellence?

Let’s talk about your needs, we can be your Best Partner?

Emilio Arias?

[email protected]?

www.wissen.com ?

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