The Risks of an HOD Bypassing the Project Manager: Why Consultation is Key

When stakeholders bypass the core project manager and approach the Head of Department (HOD) of project management directly, it can create confusion and disrupt the project’s flow. The HOD, in this case, should consult with the project manager first to fully understand the issue before taking any action. The project manager has the most context on the project's day-to-day challenges, progress, and any underlying problems. By not checking in with the project manager, the HOD risks making decisions based on incomplete or inaccurate information. Additionally, bypassing the project manager undermines their authority and can lead to a breakdown in communication within the team. Ensuring the HOD consults with the project manager helps maintain clarity, accountability, and smooth project execution. It also supports the project manager's role, ensuring they are empowered to manage the project effectively.

Why the HOD should check with the Project Manager:

Before taking any action, the HOD should check with the project manager to:

• Confirm that the issue or concern is fully understood and that the project manager is already working on it or has an action plan (Ensure Accurate Information).
• Understand the challenges the project manager is facing and offer support if needed (Support the Project Manager).
• Ensure that any decisions taken are in alignment with the project’s goals and do not disrupt the project team's workflow (Maintain Team Cohesion).
• Respect the project manager's role and authority, allowing them to manage the situation as needed (Ensure Accountability).

By working together, the HOD and the project manager can find more effective solutions and ensure smoother project execution.