Rigid

You know the aphorism: "A chain is only as strong as its weakest link". You can read that in many ways: No organization or system for that matter, is as strong as it looks because everything we see is the product of a complex chain of interrelated events. Or, your best-laid plans will come undone in the least expected moment when you hit an unexpected hitch. Or, how you generate, propagate and maintain trust in a complex system relies, to some extent, on faith.

I can go on. I won't. I am sure you both get the picture and already have some interpretations of your own based on your own direct experience.

The point: trust.

We fail to achieve it because we fail to extend it. When, as leaders, we don't trust others to correctly do their job, getting them to trust our leadership is an uphill battle.

Lack of trust leads to rigid frameworks, canned replies, rules and regulations and a culture that fears change, punishes mistakes and avoids failure by doing nothing out of the ordinary.

Better put:

It takes vision to see the simplicity and courage to enact it. If you want to do something that is visionary and courageous you need to just understand the simplicity that lies in the heart of every complex system.