The Right Way to Let Employees Go
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Terminating an employee is one of the most difficult things that HR practitioners and managers encounter at the workplace . It is an emotionally sensitive affair, which affects not just the employee who has been let go but also the spirit and climate of the company. It is why proper etiquette in handling terminations is vital since it portrays the company’s image, provides a professional approach to the breakup, and keeps legal repercussions at bay. Empathy, transparency, and professionalism will always dictate the process of termination of employee contracts. In this article, HRs and managers will learn what the proper etiquette of terminating people’s contracts should look like.
1. Preparation is Key
It is equally important to be specific in legal grounds and have all paperwork done before making a move to termination. Make certain that you have all the paperwork that may include the performance appraisals, reprimands, or any other record as may be required. This preparation can be used to justify the decision and not merely support the argument that the dismissal is not a rash decision.
Furthermore, try to gauge the employee’s performance and record within the company. This knowledge enables one to engage in the conversation with a certain level of understanding and appreciation of the fact that despite the process that has led to the termination happening, efforts were made.
2. Choose the Right Setting
It is also important to consider the context or setting in which the news is delivered. This is the best approach since it ensures that the conversation is held in a private area that is free from interference. Workspaces and environments that are open to anyone else, including office cubicles, shared spaces, or other areas, are not allowed and can be humiliating to the employee.
It is also important to make sure that the timing of the meeting is also appropriate. Do not fire an employee in the afternoon of a Friday or before any weekend, as this may lead to an emotional feeling of abandonment by his colleagues and friends.
3. Be Direct and Compassionate
When it is necessary to state the decision directly, reveal it without evasion, but at the same time with sincere empathy. Begin the conversation by not beating around the bush and simply state that a termination of the services has been decided. Do not confuse the matter; it only prolongs the sensation of discomfort in the interlocutor.
Despite the fact that it is essential to be straight in communication, it is crucial to express compassionate care as well. Apologize for having to endure such adversity and regret that the relationship could not be successful. However, do not be overly apologetic because this has the potential of drawing ambiguity to the decisiveness of the action. Instead, focus on the message of the note and try to convey that through the words in a sincere and courteous manner.
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4. Provide a Clear Explanation
In the process of terminating an employee , one has to be as open as possible. Make sure that you state the reasons for termination, whether the reason is performance, misconduct, or restructuring, in simple, clear, and concise language. This explanation makes the employee realize the reason why the decision has been made and will not harbor any bitterness or confusion.
Nevertheless, it is crucial for managers to be transparent but not to go into the details of the decision at the meeting while terminating an employee. If it is necessary, the employee may ask questions, and the manager should respond; however, the goal is to deliver the news with respect.
5. Discuss Next Steps
After that, explain the actions that follow when the intended message has been delivered. This includes talking about issues to do with payoffs and other things like benefits, final checks, and any accommodation that may be deemed fit by the company, including items like out-placement services. Ensure the expectations of the employee are clear regarding what the employee will receive in the final pay and what is expected back from the employee, such as the return of company property.
Giving such information at the start serves the purpose of letting the employee concentrate on the imperative issues and start strategizing immediately, instead of being left on cloud nine with no idea about their financial status.
6. Maintain Confidentiality
Another critical aspect of the termination process is that the process must remain confidential. It is crucial to limit the dissemination of information about the termination as much as possible, specifically to the employee’s direct manager, HR , and legal counsel. Confidentiality preserves the employee’s self-esteem and reduces the chances of circulating information that is negative for organizational culture.