Right Problem; Wrong Solution

Right Problem; Wrong Solution

When the weather starts to get cold, heaters crank up and I spend time at deer camp where the water is hard and my skin begins to get dry. After five days at camp over Thanksgiving, I’m worn out and headed to bed early. Last thing I do is put some lotion on to help my skin because I know CeCe will ask.

Sliding into bed, I’m amazed to find CeCe is already in bed before me. That never happens.?I whisper, “Night, Baby, Love you!”

Love you too!

A minute later, I hear: What’s that smell?!

What smell??
That smell in the bed, did you put lotion on?
Yes, I did. Aren’t you proud I remembered?
What lotion did you put on?
I don’t know.
Where did you get it?
It was in the cabinet and it said Caress.?
No wonder you smell so strong?— that’s soap you idiot!

All I can hear is laughter and I am laughing so hard my eyes are tearing up.??

Well, get up and get it off. That’s the worst thing for dry skin.

Grabbing a wet bath cloth, it immediately starts foaming up everywhere I wipe. My gosh, I am not making any progress.??

You are probably going to have to get in the shower, chimes my favorite voice from the bedroom.
Did you put it on your face?
Well, yes.
Get in the shower!

After I rinse completely, CeCe is there with some actual lotion for my face and body. And we both start laughing again.??

This reminds me of the?airplane ride home when I used the hotel lotion?after you told me not to.

This incident struck a chord with me as I have visited several clients the last few months, and many of them are applying soap when they need lotion.

Businesses are trying to solve new problems and issues with the wrong solutions or solutions that only treat the symptoms, not the root problems. In many situations, they are making their problem worse, just like my application of soap to dry skin.??

This is where our advisory mindset can help us understand the issues and how to address them. Being curious, asking questions and listening to understand can tell us so much about what a client is facing. There’s so much opportunity in the market to provide more guidance and deliver real, high-value solutions.

I wrote a?five-part blog series in 2018 on developing an advisory mindset?and how we can meet our clients at their pain points. Over the next few weeks, we will revisit these blogs with some updates that I think you will find fascinating. Those blogs were so spot-on for where our profession has headed.?We need to get in the shower and come out with a clean slate so we can capitalize on these market opportunities.??

And now for the rest of the story... I did not have the heart to tell CeCe had put this soap on as lotion for the last two nights.?I just couldn’t. #beBetter

To join the conversation & receive updates of new posts, click?here.??

要查看或添加评论,请登录

Joey Havens的更多文章

  • Home Is More Than a House

    Home Is More Than a House

    CeCe and I have always loved to travel, yet we are always even more excited to be headed home. (I never have to wake…

    3 条评论
  • Significance or Success

    Significance or Success

    Watching our kids raise our grandkids amid today’s materialistic influences is scary. Thank goodness our kids are doing…

    5 条评论
  • 3 Secrets To Magnetic Energy – Secret 3: Dare To Connect

    3 Secrets To Magnetic Energy – Secret 3: Dare To Connect

    So many key indicators point to workplace culture as being broken today. With my life purpose of helping others see and…

  • 3 Secrets To Magnetic Energy – Secret 2: Dare To Trust First

    3 Secrets To Magnetic Energy – Secret 2: Dare To Trust First

    I hear this over and over — we have good culture… we pay our people well… and we have great benefits. I was in this…

    1 条评论
  • 3 Secrets to Magnetic Energy – Secret 1: Dare To Believe

    3 Secrets to Magnetic Energy – Secret 1: Dare To Believe

    In my last blog, we discussed the loneliness and lack of meaning epidemic in workplace culture. Gallup has called it…

  • The Great Detachment

    The Great Detachment

    CeCe and I recently had some floor renovations completed that required us to move all of the furniture and clothes out…

  • Busy Doesn’t Mean Effective

    Busy Doesn’t Mean Effective

    Sometimes, we love to live dangerously, as I have with this blog. I pray CeCe finds it funny and insightful, and I…

    4 条评论
  • Generosity Always Begets Generosity

    Generosity Always Begets Generosity

    Mom (87) recently had a serious health crisis with two heart attacks over 48 hours resulting in hospitalization and a…

  • Check the Puddle Before Diving In

    Check the Puddle Before Diving In

    As I have worked on strategy and culture with numerous organizations this year, I see a common strategic weakness…

    1 条评论
  • Learn Fast, Learn Forward, Learn Together

    Learn Fast, Learn Forward, Learn Together

    Several years ago, I wrote about my experiences as I learned how to launch and captain a pontoon boat. Once you launch,…

    4 条评论

社区洞察

其他会员也浏览了