The Rich Get Richer: How Top Tech Firms Are Widening the Analyst Relations Gap

The Rich Get Richer: How Top Tech Firms Are Widening the Analyst Relations Gap


Recent data from SageCircle's latest SageAnalysts study reveals a startling trend: the biggest names in tech are not just maintaining their lead - they're actively widening the gap. Let's dive into the numbers and explore this "rich get richer" phenomenon in analyst relations.

The Big Five: Doubling Down on Analyst Communication

We analyzed the communication frequency of the top five tech giants - Microsoft , Amazon Web Services (AWS) , IBM , 谷歌 , and 思科 . The data show a dramatic increase in analyst interactions compared to 2022:

  • Microsoft: +40%
  • AWS: +35%
  • IBM: +30%
  • Google: +25%
  • Cisco: +20%

On average, these industry leaders have increased their analyst communication volume by 30% year over year. In the chart below, the bubble size shows the degree to which the communications volume of the leading analyst relations programme has changed. Bigger bubbles, which signify more change, tend to be from the largest firms.

This reflects a multi-faceted approach including more frequent briefings, expanded event participation, increased multi-analyst webinars, expanded targeting, and intensified direct outreach efforts. However, these firms are not only those with the highest volume: they are also the best, as measured by analysts' responses about which vendors have the best advocacy (ARQ in SageCircle's language) and Strategic Influence & Market Impact (SIMI).

This isn't simply a bounce-back from the pandemic: that's proven by the performance of other leading solutions providers.

The Rest Struggle to Keep Pace

In stark contrast to our five giants, other vendors in the study showed much more modest gains:

  • Other major vendors (e.g. 甲骨文 , SAP , Salesforce ): 5-10% increase
  • Smaller players and niche providers: 0-5% increase, with some showing no change or slight decreases

This growing disparity represents more than just a numerical gap - it signifies a fundamental shift in how influence and mindshare are distributed across the tech landscape.

Implications of the Widening Gap

  1. Mindshare Monopolization: The sheer volume of interactions gives top vendors an outsized presence in analysts' consciousness, potentially skewing research perspectives and recommendations.
  2. Resource Feedback Loop: Larger budgets enable more frequent and diverse touchpoints, creating a self-reinforcing cycle of influence that smaller players struggle to match.
  3. Narrative Control: Increased communication allows industry giants to shape and control key narratives around technology trends, market direction, and innovation more effectively.
  4. Innovation Perception Distortion: Even if smaller firms drive significant innovations, their voices may be drowned out by the constant drumbeat of larger players' messaging.
  5. Market Myopia: This imbalance could lead analysts to develop a skewed perception of the overall market, potentially overlooking valuable solutions from smaller or more specialized providers.
  6. Competitive Intelligence Asymmetry: Major players gain disproportionate insight into analyst thinking and competitor positioning, further entrenching their market advantages.

Breaking the Cycle: Strategies for Leveling the Playing Field

While the data paints a challenging picture, there are strategies that smaller and mid-sized tech companies can employ to increase their influence:

  1. Quality Over Quantity: Focus on high-impact, personalized analyst interactions that deliver unique value. Prioritize depth over breadth in engagements.
  2. Niche Expertise Amplification: Leverage deep domain knowledge or specialized technical expertise to become indispensable sources for analysts in specific areas.
  3. Innovative Engagement Models: Explore unconventional ways to provide value to analysts beyond traditional briefings. Consider analyst-in-residence programs, joint research initiatives, or exclusive early access to emerging technologies.
  4. Ecosystem Leverage: Form strategic partnerships or join relevant technology ecosystems to amplify collective voices and present more comprehensive solutions to analysts.
  5. Data-Driven Differentiation: Provide analysts with unique, data-backed insights that larger firms might overlook. Focus on specific use cases, emerging market segments, or under-analyzed industry verticals.
  6. Thought Leadership Focus: Invest in producing high-quality thought leadership content that positions your company as a visionary in your space, giving analysts a reason to seek out your perspective.
  7. Analyst Relations Specialization: Consider hiring AR specialists with deep relationships and expertise in your specific technology area, rather than generalists.
  8. Selective Targeting: Rather than trying to engage with every analyst, focus resources on building deep relationships with a carefully chosen subset of influential voices in your market.

Recommendations for the Analyst Community

Analysts and analyst firms also have a role to play in maintaining a balanced and healthy tech ecosystem:

  1. Diversity Quotas: Implement internal guidelines ensuring a mix of large and small vendors are included in research reports and vendor evaluations.
  2. Emerging Vendor Programs: Develop dedicated programs to identify and spotlight innovative smaller players, ensuring they receive appropriate attention.
  3. Bias Training: Provide training to help analysts recognize and mitigate potential biases towards larger, more communicative vendors.
  4. Alternate Sourcing: Actively seek out information from diverse sources beyond vendor briefings, including end-users, industry events, and independent research.
  5. Transparency: Clearly disclose the scope and limitations of research, including which vendors were evaluated and the criteria for inclusion.

Conclusion: A Call for Ecosystem Balance

The "rich get richer" phenomenon in analyst relations presents a complex challenge for the tech industry. While top firms are effectively leveraging their resources, there's an urgent need to ensure diverse voices and perspectives are heard within the analyst community.

A genuinely healthy tech ecosystem requires a balanced view that values innovation, expertise, and insight regardless of a company's size or communication budget. As we move forward, vendors and analysts must work together to create a more level playing field—one that fosters innovation, promotes fair competition, and ultimately delivers the best solutions to end-users.

The future of tech depends on our ability to nurture a diverse landscape of players, ideas, and innovations. It's time for the industry to collectively address this growing influence gap and ensure that the best ideas - not just the loudest voices - shape our technological future.

Carolina Milanesi

President and Principal Analyst at Creative Strategies, Founder of The Heart of Tech

2 周

I don’t believe this is just the result of the investment in terms of people and money. It also has to do with a differentiated approach to analyst engagement. As an independent analyst I know that while we are extremely valuable not every firm knows how to work with us.

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Jessica Shields

Product Marketing Leader | Ex-Cognizant, Forescout, Extreme Networks | B2B Product/Market Fit | SaaS | Team Builder & Coach

3 周

I appreciate the thought and recommendations you captured in this article.

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Sudeshna Mukherjee

Lead - Global Analyst & Advisor Relations and Public Relations | Post Graduate Diploma

1 个月

Thanks Duncan Chapple. This is very insightful. The small or mid-size enterprises may not have the resources to match that of the giants from multiple subscriptions and specialized teams to the ability to go beyond briefing calls and engage in broader initiatives like thought leadership, workshops, or custom events.

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Mark Smith

Lead the software research team to enable enterprises, service and software providers reach their full potential through our CARE portfolio of products.

1 个月

Now get a feedback sentiment from analysts who cover those providers and see if it is effective :) I have my opinions but some research poll would ground the merits and usefulness of it.

Gerry Van Zandt

Senior Director, Analyst Relations at Alteryx

1 个月

Nice work. My two initial thoughts as I read through this were “quality” and “law of diminishing returns”. You covered the quality piece explicitly later on, and LoDR implicitly as well. Sheer quantity doesn’t make up for trust through established relationships, and quality of interactions. I see your overall theme continuing to expand into the future, especially as analyst ranks and perceived “opportunities to influence” increase. Until at some point, the “interaction quantity” model collapses under its own weight. Those with a more measured, considered and nuanced (and may I posit …. plucky?!?) engagement strategy will be humming along.

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