The no RFP / ITT sales strategy - the impact it can make on your growth strategy

The no RFP / ITT sales strategy - the impact it can make on your growth strategy

How can you be in a situation where you're not having to respond to any RFPs? (request for proposals) or ITT (invitation to tender)? It was a challenge set by a SVP, he wanted to know how to get into a situation where they reduce the number of RFPs, they win the ones they bid and make sure they don't miss any out there.?

We explained how social selling was ideal for this.

First of all your sales people will look like experts, through having a buyer-centric profile, then they build a network (not contacts) with the people they want to sell to and influence.

Thirdly they share interesting and insightful content, so not brochures and white papers.?

What will happen is their network will start to know, like and trust them.

Buyers will invite you into the organization, because you look like you can help them.

NB: Social selling is not those spam messages you get on social, that's spam.

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Let's look at the data, cold calling vs our social selling benchmark

Here at DLA Ignite , we are always wanting to push forward the boundaries of sales, so we decided to put cold calling head to head with the DLA Ignite methodology for social selling and create a benchmark (and business case) for our version of social selling.

So we took a team of "cold callers" cross trained them in our methodology for social selling and here are the results.

It's worth shouting out the team, Alex , Jordan and Jensen and they work for a company called Supero .

Don't believe me? Please check the team out on social and ask them about the results!

The results with cold calling

When the team were cold calling, that is, before we trained them on social selling. ?I'm not sure what results you get with cold calling but they did whatever they could in terms of warming up the calls with emails or webinars, etc.? And the results, they got about 2 calls a week. ?

As with any cold call, your job is to take the call to a next action, which might be a demo, discovery call and they averaged 0.3 of these calls.

Anyway, you will have your own figures for cold calling in your business and you will know what they are.?

The results for social selling

What is social selling?

The DLA Ignite? definition of social selling is

"Using your presence and behaviour on social media, to build influence make connections, grow relationships and trust. ?Which leads to conversation and commercial interaction".

(Please note these figures are for the?DLA Ignite ?methodology, we cannot speak for other suppliers, please check with them, before signing any contracts.)

I need to say, before I get any comments.?

There is no spam and no automation in the?DLA Ignite ?social selling methodology!

The?DLA Ignite ?social selling methodology does not use connect and pitch!

The?DLA Ignite? social selling methodology does NOT use inmails, which are spam.?

In fact the program is now back and certified by the Institute of sales professionals (ISP) , the only such methodology backed by a sales professional body.

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Let's get onto those results for DLA Ignite methodology of social selling

The team are getting a 9% response (on average) to social selling cold outreach, so for every 100 people they ask for a call, 9 say "yes".?

This figure is an average, so we think somebody with intermediate skills or an expert should be getting a higher figure should be getting a larger response. ?In fact, our benchmark for an expert is 13%, but I want to keep figures realistic and conservative.?

As we mentioned above, with every "call" based on cold outreach, there has to be some sort of next action. ?For your own company, you will know what your next action is, it will be a demo, a discovery call or something.?

We have found that with DLA Ignite social selling methodology 9% of the people (on average) that agreed to a call,?33.6% are converting to a next action.??

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This is exponential growth when compared to cold calling.?

Each salesperson is averaging 10 calls / meetings per week.

Just think if you scaled that across your sales organization!?

(The most successful SDR complains he has got too many meetings, which think is a great problem to have!)

Just think about that being rolled out across your sales team(s). ?

It's time to work smarter not harder.?

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Let's look at this with a business case

Let's take a sales team of 10.

We know that the average person can grow their network by 3,000 people a year. ?Let's assume of these 50% are going to buy, this gives you a network growth of 1,500 per person per year.

If you have 10 salespeople that gives you a total addressable market (TAM) of 15,000 new people to have conversations with.

With our ,?Institute of sales professionals (ISP) backed, DLA Ignite social selling methodology, (note: we cannot vouch for anybody else) based on our measured benchmark, you should be able to get, on average, meetings with 9% of this TAM of 15,000. ?This means your sales team can have 1350 new conversations every year.?

(As we know, conversations create sales.)

As we discussed above, with any cold outreach the objective is to get a next action and using our social selling methodology and using our measured benchmark we can get 33.6% of 9% of our TAM to a next action, which is 454.

Let assume you win 1 in 3, that's 151 new sales a year using social selling, average order value (AOV) $100,000, that's?

$15,120,000 = $15 million

That's an additional $15 million that you are missing by cold calling rather than social selling.

or $1,26 million you miss every month you delay moving from cold calling to social selling.

Of course, if you have more than 10 sales people, you can scale the figures up.?

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Want to know more about social selling, check out my new book

"social selling techniques to influence buyers and changemakers - 2nd edition".

In this brand new edition, I have updated all the text, I have also got 15 practitioners, so people who are doing this already to explain how they are get (practical) business benefit. From the CEO ?that has been running a digital business for over 18 months to sales? leaders who use social selling every day. ?

Articles on how these business have and are implementing digital, from Mercer , Telstra Purple , Ring Central , Cyberhawk , Namos , Ericsson , DLA Ignite and more.

What does?Mark Schaefer , Marketing guru think of the book "social selling - techniques to influence buyers and changemakers - 2nd edition"??watch the video here

It's available on Amazon worldwide. ?Link to Amazon.com here and Amazon.co.uk here .


David Watts

Growth Operating Partner | Maximising ROI for high growth PE and VC invested entities | Sales Transformation Specialist

1 年

The RFP has made a comeback in certain industries and particularly in the US Timothy (Tim) Hughes 提姆·休斯 L.ISP . I consulted for a Health and Safety SaaS provider earlier this year and they estimated that 40% of their opportunities were RFP based. However… if you are unknown and not on their shortlist then you never get to hear about them and consequently the number of opportunities you are able to bid for declines. Social Selling (as you guys) suggest creates awareness to get your organisation on the RFP shortlist. It could just be that you have sufficient influence to drive the statement of requirement in your direction. Either way it’s a no brainer!

Alexandra Foster

Managing Director | IT Leaders 100 | Fractional CRO & CIO | Digital Transformation Expert | Financial Services & Manufacturing | 5G | Cybersecurity | DEI Advocate | TEDx Speaker | UN Women UKCSW | Own Opinions @ALF05TER

1 年

Timothy (Tim) Hughes 提姆·休斯 L.ISP I agree with your perspective on the value of social selling in reducing RFPs winning bids. A well-deployed social selling strategy can elevate salespeople to trusted experts, fostering credibility among potential clients. RFPs, useful in certain circumstances, can restrict engagement depth between a supplier and a buyer. Social selling enables businesses to transition from reactively responding to RFPs to proactively influencing customers early in their decision-making process. LinkedIn highlights that social media dramatically enhances how sales reps find, connect with, and engage prospective clients, while building a potential client network through insightful content. Harvard Business Review notes that 84% of #B2B sales start with a referral, not a salesperson, emphasizing the importance of trust&relationship-building in sales, where social selling excels. Social selling indeed transcends spamming potential clients on social media. It's about creating value, building relationships, & establishing trust. As you noted, it can significantly reduce reliance on RFPs and enhance chances of winning bids. Clearly, social selling has a transformative role in modern sales strategies.Take careAlex

Adam Turinas

Recovering healthtech entrepreneur and self-confessed ABM nerd

1 年

Gutsy and smart approach. In the awesome book, the Challenger Customer, they reported that 57% of B2B buyers have already decided on which vendor they are going with before they reach out to anyone else. So if you receive an RFP out of the blue or you go shopping for RFPs your odds are terrible. If there are 5 respondents, your odds are not 20% they are 8%

Patrick Kató

Creating digital coffee ripples

1 年

The RFP has been turned into an escape from sales people. It is after all an excellent way of shutting them out of the process by keeping them inside the parameters of a document. The RFP has its place, depending on threshold value, however I have found that organizations are using the process below the threshold as well. Reasons why? To keep purchasing on their toes is one explanation I have been given. Not having to talk to sales is yet again another. The social sales methodology really works well, especially with the land and expand or below the threshold value opp's in general. For the ones above it is a great positioning tool, before the RFP is created, or, you might be the reason WHY the RFP is created.

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