Using AI to Enhance IRL Marketing Experiences
John Kappel
Experiential Marketing l Digital Manufacturing l Founder & Podcast Host
Experiential marketing has long been a powerful tool for brands to connect with consumers on an emotional level. However, with the rapid advancement of artificial intelligence (AI), brands are now exploring innovative ways to elevate these experiences to new heights. By leveraging AI, marketers can create more personalized, interactive, and more memorable experiences that resonate with their target audiences.
Let's take a look at how three major brands – Betty Crocker, Coca-Cola, and Intel – are using AI to create unique and engaging experiences for their customers:
Turning "Bakers Block" into Dream Bakes:
Betty Crocker recognized a common consumer pain point – the fear of baking failure. Their "Dream Bake Studio" tackled this head-on with an AI-powered solution. Customers interacted with a tablet, sharing their interests and favorite flavors. This information fed into a custom AI generator that produced a 3D rendering of their "dream bake." This personalized creation, along with a cake mix and instructions, empowered customers to bring their baking visions to life in their own kitchens.
Key Takeaway: AI can be used to address specific consumer needs, adding value by bridging the gap between aspiration and action.
AI-Generated Art for a Spiced Up Experience:
Coca-Cola used AI to capture the unique taste experience of their new Spiced flavor. Their "Spiced Shop" featured a genAI tool that, based on a participant's input, created a personalized "visual manifestation" of the flavor. This psychedelic artwork not only personalized the experience but also generated a crowd-sourced art installation that transformed the space. The activation offered a novel way to drive product trial and showcase another creative application of AI.
Key Takeaway: AI can be used to create unique and shareable experiences, fostering brand engagement and product discovery.
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AI Art Gallery: A Playground for Creativity and Consumer Testing:
Intel's "Encore AI Exhibit" took a different approach. This interactive art gallery showcased the capabilities of their new AI-powered PCs through the work of emerging artists. Each installation incorporated AI that evolved based on audience interaction. This free event allowed attendees to experience AI firsthand, sparking curiosity and conversation about its potential applications.
Key Takeaway: AI can be used to create interactive experiences that educate and engage consumers about new technologies.
The Future of AI in Experiential Marketing
As AI technology continues to advance, we can expect to see even more innovative and exciting applications in experiential marketing. Here are some potential future trends:
By understanding the potential of AI, marketers can stay ahead of the curve and deliver innovative experiences that drive brand loyalty and sales.
Epic Promotionals (www.epicpromotionals.com) helps brands and agencies creatively stand out by incorporating experiential marketing strategies and builds.
To hear more experiential marketing campaigns and see how they stack up on the Epic Experiential Score, listen to the Brand IRL podcast (https://www.buzzsprout.com/2371223).