Revitalizing Network Infrastructure and IT Staffing: A Success Story with Tuskegee University

Since Layer 3 joined forces with MGT Technology, we’ve strived to emphasize our joint mission by shining a light on the impactful work carried out by our partner. This case study highlights the IT staffing, network infrastructure and Managed Detection and Response work they've done with Tuskegee University, and the transformative technology journey over the past four years.???

?Tuskegee University (TU) has a rich history as one of the nation's leading historically black colleges and universities (HBCUs) with over 4000 active students. When they faced major challenges upgrading their entire campus network infrastructure, and later, sourcing IT staff and implementing MDR solutions, they turned to us at every turn in the journey.???

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Network Infrastructure??

In 2018, TU leadership quickly realized that their outdated campus local area network (LAN) switches were causing slow network speeds and frequent disruptions which negatively impacted the staff and students' experience. They needed a network refresh. Fast. To address these issues, they worked with MGT Technology to develop a comprehensive plan and facilitate the upgrade of their network infrastructure to improve overall internet speeds and network performance.??

To begin the project, their team conducted a detailed assessment of the existing network infrastructure, identifying the critical areas that required immediate attention. They worked closely with TU's IT staff to develop a phased approach to implement the network upgrades, ensuring minimal disruptions to the university's operations. This approach was crucial in ensuring that the project was completed efficiently and effectively.??

One critical step in modernizing and redesigning their network was to replace all the old campus LAN switches with new LAN switches. The new gear was installed throughout the campus including classrooms, laboratories, administrative offices, and the library.??

In addition to replacing the outdated switches, systems were set-up to remotely monitor client-owned devices. This allowed their team to identify any issues before they became problematic, reducing the need for on-site support and maintenance. The remote monitoring systems ensured that the network was always running at optimal performance and ultimately resulting in cost savings for the university.?

The university saw significantly enhanced network reliability, resulting in faster internet speeds and fewer disruptions by the end of the overall refresh.?

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Professional IT Staffing?

To ensure a smooth transition to the updated systems and CRM software, TU’s CIO worked closely with the professional IT staffing division to select the right Senior IT Business Analyst, who had SLATE experience, using this advanced professional IT staffing process:?

• Conducting a Comprehensive Consultation: Initiate an in-depth intake meeting with the customer to fully understand their needs and requirements.?
• Screening Applicants: Rigorously screen all potential candidates before presenting them formally to the customer.?
• Presenting a Stellar Shortlist: Present a select few star applicants who are well-suited for the role.?
• Finalizing with Top Decision Makers: Arrange final interviews for the shortlisted candidates with the CIO and the associated team.?
• Selecting the Best Fit: Make an offer to the candidate who best matches the requirements of the customer.?

The Senior Business Analyst/CRM Specialist played a crucial role in aiding university personnel to adjust to the most recent software and systems, resulting in the smooth implementation of the admissions CRM and the optimization of their enrollment process. The Consultant's contribution to Tuskegee has been so vital, their leadership extended the contract and engagement timeframe.?

Abraham George, Chief Information Officer at Tuskegee University said “[MGT Technology] is an exceptional organization to work with. They always supply top-quality technology talent to my organization. I would recommend them to anyone who is searching for IT staff augmentation.”?

Looking for top-notch professional IT staffing solutions? Our partnership with MGT Technology provides just that. Contact us today to see how we can help your organization by leveraging this new offering.?

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Managed Detection & Response?

Upon the successful completion of the network upgrades, Tuskegee University chose to engage MGT Technology for Managed Detection & Response services to monitor, detect, respond to and mitigate the university's cyber security threats and attacks rapidly. With full visibility and control of their data and IT environment, TU now experiences optimal protection and defense of their network environment.???

After over four years, TU continues to be completely satisfied with each new initiative, as they are completed on time and within budget - meeting all their needs and objectives. As a result, TU continues to provide a high-quality technology experience for its staff and students.?

MGT Technology has provided IT staffing, as well as network infrastructure and MDR services, to educational institutions for more than 22 years. Learn more about how professional IT staffing and our other partner services can transform your organization. Contact us today at 1 (844) 552-9373 or click here.