Revamp, Realign, and Restructure: The Interview Process
MANOJ K SINHA
Founder - MANOJ SINHA AT HR EDGE | Ex HR- Tata Steel, Idea Cellular, Airtel, VIL, PGDPM, PGCHRM(XLRI_VIL),
Reflecting on my own journey through countless interview experiences and witnessing the frustration of candidates, it's evident that the traditional interview process is in dire need of a revamp. The current norm of multiple rounds of interviews, often spanning weeks, not only drains candidates but also strains the resources of Talent Acquisition (TA) teams. This issue isn't confined to a specific industry; it's pervasive across various sectors.
One standout experience amidst the sea of conventional interviews was encountering the concept of an Interview Board. Comprising key stakeholders such as Functional Heads, HR representatives, and Business Leaders, this streamlined approach condensed the interview process into a single, comprehensive session. Following this, negotiations and finer details were ironed out by the TA team. This approach not only saved time but also significantly enhanced the candidate’s experience.
Despite recognizing the benefits and advocating for its implementation in subsequent endeavors, such as in the burgeoning sunrise industry, garnering consensus proved challenging. Despite thorough discussions with stakeholders and highlighting the positive impact on candidate satisfaction, inertia prevailed, perpetuating the dated, multi-round interview model. This failure to adapt underscores a broader issue within HR processes – a reluctance to embrace change despite its clear advantages.
Over the past three decades, little has changed in the interview landscape. Even with advancements in technology facilitating virtual interviews, the process remains cumbersome and time-consuming. Virtual assessments followed by in-person rounds extend the duration, often exceeding a month. Consequently, candidates lose momentum and enthusiasm for the role, adversely impacting their readiness to go onboard.
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Given that the interview process is a cornerstone of HR, with significant implications for business outcomes, why does apathy persist? This question begs introspection and underscores the need for a paradigm shift in approach. It's imperative for HR leaders to champion innovation and advocate for streamlined, candidate-centric processes that align with the dynamic needs of modern workplaces.
?It's evident that the traditional interview process is ripe for transformation. Embracing concepts like the Interview Board and leveraging technology to streamline assessments can enhance efficiency while prioritizing candidate experience.
It's time for HR to lead the charge towards a more agile, empathetic approach that fosters a positive candidate journey and drives business success.
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