Returning to In-Person Instruction & Operations: Best Practices

Looking back, 2020 was one interesting ride. All said and done, leaders across higher education and in the private sector demonstrated impressive adaptability and flexibility in the face of never-before-seen and challenging circumstances for which there was no playbook or best practices to follow.

In higher education, we are still catching our breath after last spring’s mad dash to implement virtual instruction. Now, many colleges and universities are either gradually implementing or in the planning stage for a smooth return to in-person learning. This move raises several critical questions, primarily those on the most effective methods to continue to uphold safety and mental wellness.

While we get back to familiar practices, adherence to preventative strategies while maintaining connectedness is key. Following are a few strategies, whether you are in higher education or elsewhere, that I hope you will find useful in successfully transitioning back to in-person instruction and operations.

·     Develop a concrete pandemic return plan. To ensure physical safety of the community, implement logistical and technical changes in campus or workplace activities aligned with best practices.

·     Prioritize relationships, trust and dependability. Begin the year with relationship building with faculty, staff and students (or with whomever you work) and form familiar, dependable routines. Provide time for individuals to process concerns while continuing to practice throughout the year.

·     Maintain regular outreach and communication. The pandemic has elevated our awareness of individuals in need, including the need for updates on next steps, timeframe and the decision-making process. Identify which communications and methods of support have been the most effective and put systems in place to have them continued with a steady cadence.

·     Strengthen resiliency through social and emotional learning. At universities, it is important to allow students to share their concerns connected to 2020 and what is happening with the advent of a new year. Campus counseling services can also aid in students having a balanced university experience. The same approach is key in the workplace.  

Our fundamental mission is shared among fellow research- and service-focused universities: To serve our communities through meaningful instruction, research and outreach. Last year was filled with history-making moments that revealed the resiliency of those in leadership. I am privileged to be connected with great leaders who have proven to successfully guide those under their wings in turbulent times and operate from these shared principles. I wish you well in all your 2021 endeavors!

Let’s continue to grow and learn, together!