Rethinking Digital Transformation Strategy for the Post-Pandemic Era

Rethinking Digital Transformation Strategy for the Post-Pandemic Era

 Last year’s pandemic has accelerated the adoption of digital transformation technologies by several years; it is like we were all put in a time machine and propelled 5 years into the future.

Companies have learned that the soonest they adopt digital technologies the fastest they can exit from the current stagnation and open doors for new business models and offerings.

 Adding to that businesses that adopted the DevOps model, Artificial Intelligence and Big Data Analytics solutions were able to differentiate themselves from competitors by providing faster time to market and customized offerings to their customers. This resulted in better customer satisfaction results along with generating more sales.  

Of course, like anything new, this also comes with its challenges such as hiring the right talents who can drive the new digital business model along with another challenge which is related to cybersecurity and implementing the right security solutions for ultimate protection along with data protection and recovery.

Here are some suggestions for the companies who want to accelerate their digital transformation journey:

- Define a clear roadmap for your DT strategy and get your board, chairman, and the CEO to all agree on it, the CEO himself must be the direct sponsor of this exercise.

- Hire or Outsource the SME talents who can drive this journey and who can help to train & upskill your current employees. It is always better to create a dedicated innovation group to be responsible for those disruptive technologies’ evaluation and adoption.

As always it is about People, Technology, and Processes with the People in the heart of everything we do!

- Invest in awareness sessions and internal workshops to enable all your different divisions and business units to be aware of the importance of the digital transformation and their commitment to accept the change so that all the company will embark on this journey.

- Invest in the right digital technologies such as AI, Big Data, IoT, Digital Twins, Blockchain, and Virtual Reality, to be deployed either On-Premise, on Cloud, or Hybrid.

- Adapt Agile methodologies for better collaboration and faster time to market for your projects. This will allow you to rapidly and iteratively adapt, deploy, and pivot when the market demands it.

- Create new partnerships and alliances that can expand your ecosystem reach and open for you new business models along with new markets.

- Invest in cybersecurity solutions for the end-to-end protection of your Apps, Systems, and Processes. As we all know it takes years to build a reputation and seconds to destroy it! 

Data is the New Oil; make sure to refine it to the best! It will be your weapon to compete, generate more business and revenues.

Looking ahead, the time is now for companies to make immediate investments in digital technologies and augment their capabilities and skills that will equip their resources and businesses with the right tools to survive and outperform others in new challenging, and competitive global market!

Charles Chebli.