Rethinking Business Process Automation in the Age of AI

Automation isn’t new. Businesses have been streamlining processes for decades. But AI—especially Large Language Models (LLMs)—takes it to the next level.

Instead of just following predefined rules, AI-powered automation can understand, reason, and adapt. Yet, many businesses struggle with one key question:

?? Where should we apply AI for the biggest impact?

The Gradual Path to AI-Driven Automation

Automation usually happens in stages.

? Step 1: AI for Information Processing – AI helps gather, organize, and analyze data, while humans make decisions.

? Step 2: AI for Decision Support – AI provides recommendations, insights, and predictions, enhancing human judgment.

? Step 3: AI for Full Automation – AI autonomously handles workflows with minimal human intervention.

Most companies start with Step 1, using AI to reduce manual effort before integrating it into decision-making.

AI-Powered Automation in Action

Here’s how LLMs change the game in business automation:

Contract Review & Compliance

? Traditional Approach: Legal teams manually review contracts.

? AI-Powered: An LLM scans, highlights risks, extracts key clauses, and suggests revisions—allowing legal teams to focus on strategy rather than routine checks.

Customer Support Optimization

? Traditional Approach: Repetitive customer queries are handled manually, slowing response times.

? AI-Powered: An AI chatbot answers FAQs, summarizes past interactions, and even drafts responses for human agents—boosting efficiency.

Market & Competitor Research

? Traditional Approach: Teams spend hours compiling and summarizing reports.

? AI-Powered: An LLM scans news, extracts key trends, and delivers actionable insights—cutting research time from days to minutes.

These are just a few examples, but every business has hidden automation opportunities waiting to be discovered.

How to Identify AI Automation Opportunities

Ask yourself or your team:

?? What repetitive, manual tasks consume the most time in our workflows?

?? Where do we spend effort gathering and structuring information before making a decision?

?? Which processes rely on email chains, copying data, or searching multiple sources?

?? Are we making decisions based on unstructured data that AI could summarize for us?

?? What tasks do we wish we could delegate—but require too much effort to automate manually?

Start With an AI Opportunity Assessment

Many businesses hesitate because they’re unsure how AI applies to their operations. That’s why I offer a quick AI Potential Audit—a free 30-60 minute session where we:

? Uncover AI-driven automation opportunities tailored to your workflows.

? Identify quick wins with the highest ROI.

? Cut through AI hype to focus on practical, high-impact use cases.

AI-driven automation isn’t about replacing people—it’s about empowering teams to focus on what matters.

Drop a comment or DM me to book your AI Opportunity Assessment. Let’s explore how AI can transform your workflows!