Rethinking Business in the Age of AI

Chances are, if you’re reading this, you’ve either already been asked by someone in your organisation or soon will be asked: “What’s our plan for AI to drive major improvements in our results?” Here at Fusion GBS, we just had our 2025 company kick-off, where we discussed why this question is so critical and how AI is becoming an essential partner in modern business.?

Two fantastic panellists, Andrew Hardwick of Arcadis and James Dicker of Johnson Matthey, supported our conversations. Their perspectives provided actionable takeaways as we look ahead to the opportunities and challenges of 2025.

What’s your plan for AI? This blog explores why AI is essential for modern businesses, how it’s transforming customer journeys, and what we can learn from industries using it. See how AI boosts efficiency, reduces costs, and delivers better experiences across the board. Don’t get left behind—discover how AI simplifies complexity and drives success.

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Harnessing AI

Explore how frontier AI models are changing data analytics and decision-making. This video explains how service management supports smooth AI integration, ensures strong governance, and helps maximise their business value. Learn practical steps to overcome challenges and make the most of these powerful technologies.

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Stronger Standards, Safer Data

Our Security Centre is your hub for all our certifications and compliance commitments, reflecting our dedication to protecting your data. We’re proud to share that our ISO 27001:2013 certification has been upgraded to ISO 27001:2022, and we are certified for ISO 27701:2019.

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