Retailers, we have all you need to ramp up your CX for the 2024 holiday peak!
Do you know the CX trends shaping the next holiday retail season??
2023’s holiday retail season may be behind us, but that doesn’t mean we don’t have an eye on 2024… This edition, we focus on all the things retailers should be considering when scaling their customer support channels for this year’s holidays, including what to ramp, who to ramp with, and when to start.
Industry Insider: Retail/eCommerce Ramp Infographic?
What holiday retail trends can we expect in 2024? Our infographic takes you through last year’s data to understand potential challenges, trends & solutions when scaling your customer support…?
Take me to the infographic: https://www.itelinternational.com/industry-insider-cx-ramp-tips-to-help-retailers-ready-for-the-holiday-peak/
Hidden Value of Outsourcers
Everyone knows a good CX outsourcer can save you money and help you scale. But, do you know other hidden ways that an external vendor can lower costs and add value to your business??
Check out these 3 hidden sources of value: https://www.itelinternational.com/insights/the-hidden-ways-a-good-outsourcer-can-create-value-for-your-business/?
Providing Customer Support in the Era of Social Commerce and the TikTok Retail Model
If you’re an eCommerce retailer, then this growing trend should be on your radar! The era of social commerce is here and if you aren’t scaling your social media support, here’s why you should…?
itel’s Ultimate Ramp Guide ?
Ready to ramp up? If you haven’t seen our Ultimate Ramp Guide, it’s a must-read for any retailer, with practical tips that will help you scale your customer support channels in time for the holidays.?
Download your copy today: https://www.itelinternational.com/itels-ultimate-cx-ramp-guide/?
Come evolve your CX with itel. Contact our team to get started: https://itelinternational.com/contact-us/